What to do if your microsoft has been hacked.

Senne_n · Jun 3, 2025 at 5:42 PM

When I came back home after a vacation it suddenly said that my email of my microsoft account had changed to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and that my email no longer existed. When I try to log in with my password and email it says that the account with this username cannot be found. My email was *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and my password was S*******

:)

Joel M77

Hi Senne_n, my name is Joel, I'm here to help you with any problems or questions you may have.

Senne_n, I am very sorry about what happened with your account and I completely understand your frustration, I'm afraid that Microsoft Account support and Customer Service are only indicating that the only procedure or way for a user to recover an account is by following the methods indicated in the link below.

https://support.microsoft.com/account-billing/h...

Outside of that procedure, unfortunately, there is no additional way as no agent can provide information in this regard.

Please note that this is just a public forum, I will respond in a short period of time as soon as possible, apologizing in advance for any delay in the response. I am simply a user trying to provide information and knowledge that may be useful to others, I am not an employee of Microsoft.

Regards

[IMG]

Barry Collingwood

My account has been hacked deleted email and mobile number I don't exist to microsoft so what do you do?!

XBF - Hayabusa

Hello Choc_Shake,

Sorry to hear your account has been hacked. Was it your Microsoft account that was hacked and the e-mail changed?

We have an article with information on what you can do if you have been hacked. If you think your account has been hacked - Microsoft Community

You'll have to use the links provided in the article to try and recover your account. This article has the helps you through the account recovery form. Help with the Microsoft account recovery form

-Hayabusa

XBF - Hayabusa

Hello WarrenLong4,

I'm sorry to hear your account has been hacked. We have an article with information on what you can do if you have been hacked. If you think your account has been hacked - Microsoft Community

Unfortunately, we cannot do anything here on the forums. You'll have to use the links provided in the article to try and recover your account.

Best wishes,

Hayabusa

StudlyGigolo

Please make sure that you security proofs is up to date...

Here's the link on how you can protect your account.

www.xbox.com/.../Security-Checklist

What to do if your microsoft has been hacked.