what to do if Microsoft store says you own this game when u don't own the game and wont let...

no , I don't have a Xbox and I'm trying to get the bedrock version on pc and I've seen videos of how to get it if u own java edition but they all say I have to get the Minecraft launcher on the windows store so I'm trying to get the Minecraft launcher on the Microsoft store but it say I own the game when I don't own it thank you for responding .

Hi

Are you talking about Minecraft for PC or Minecraft for Xbox? These games are separate purchases (in effect, separate games). If you purchased for console, you can't install to Windows or vice-versa.

On my xboxone robloxs said - do u own this game or app is keep saying this wont let me play it

That didn't fix it. I think whats happening is that even tho i have ultimate, its not recognizing that i can claim the perk. Every time i check the add on in the store, its says to install it, which i do, but then in the store it says to install it still. So the problem seems to be that Microsoft doesn't know that i own it. Because when u own an add on it appears in the store as owned and this add on does not. I hope this information helps you to help me. Thank you for your help on this.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly validate the transaction for the game first. Please sign in to https://account.microsoft.com/billing/orders and locate your order for Sea Of Thieves. It should be visible as "redeemed" or "completed".

Once you have located the transaction, kindly sign out both on your Microsoft Store App and Xbox App then restart your PC before signing back in. Make sure that you will sign in under the account where the game was redeemed.