What to do if Microsoft hasn’t fixed my Xbox Series X in 4 straight returns, what should I do?

Discus and support What to do if Microsoft hasn’t fixed my Xbox Series X in 4 straight returns, what should I do? in XBoX on Windows to solve the problem; So my Xbox series X has constantly had this problem where it will just randomly shut off during use, and I have sent it in to the Microsoft repair... Discussion in 'XBoX on Windows' started by Jeremy Greiss, Feb 13, 2024.

  1. What to do if Microsoft hasn’t fixed my Xbox Series X in 4 straight returns, what should I do?


    So my Xbox series X has constantly had this problem where it will just randomly shut off during use, and I have sent it in to the Microsoft repair center 4 times now. Every time I’ve gotten it back, it’s worked for a few weeks and then just randomly fails again. The last time I got it back, the problem wasn’t even fixed to begin with, and they said they fixed it. I just want to be able to use the device without all this hassle. What should I do?

    Thanks,

    Jeremy

    :)
     
    Jeremy Greiss, Feb 13, 2024
    #1
  2. SwordofWhedon Win User

    What to do if Microsoft hasn’t fixed my Xbox Series X in 4 straight returns, what should I do?

    I would have your electricity checked. If 4 seperate Xboxes have failed the same way, the problem is likely external
  3. skolforlife Win User

    New Cyberpunk DLC crashes my game at the log in screen

    I am having same issue on my Xbox series x what should I do
  4. Sodangidni Win User

    Is there a fix for this, what should I do?

    You're welcomed.
    Keep me posted if needed, Dustless.
  5. Dustless Win User

    Is there a fix for this, what should I do?

    Thank you for the help, I will try these and update you whether it works or not.
  6. Sodangidni Win User

    Is there a fix for this, what should I do?

    Hello, Dustless. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

    Based on the information you provided, I would like to suggest the following potential solutions:
    (Skip the ones you already tried)

    A. Run the Gaming Services repair tool and then verify if the sign in feature works after that.

    https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool > Please expand the field that says “Downloadable version” and follow the steps.

    B. Search “Services” by using the Windows search functionality and look for the following services:

    IP Helper
    Xbox Live Auth Manager
    Xbox Live Game Save
    Xbox Live Networking Service
    Gaming Services

    For each service: Right-click on the service > Properties.
    In Startup Type, set the service to Automatic.

    If the service isn’t started, click Start > Apply > OK to save changes, restart your PC and try again.

    Note: In case GamingServices can't be modified, skip that one.

    C. Right-click on the Windows button and select PowerShell (run as an administrator).

    Then, run the following command: (You may want to copy and paste the entire command)

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}.

    This command can take a while to end, but when the process ends, you should be able to type in the PowerShell window.

    After that, please restart your computer and try using the Xbox app again.

    I'll remain attentive to your feedback.

    Regards,

    Arturo.
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What to do if Microsoft hasn’t fixed my Xbox Series X in 4 straight returns, what should I do?

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