What to do if I claim Xbox gift card on the wrong account

Hi Levi, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Unfortunately, we can't transfer funds from one account to another and it's not possible to "refund" a redeemed gift card.

Hi there Jane,

Thanks for reaching out. I'm sorry to hear about the issue with redeeming the gift card on the wrong account.

What type of gift card was it? (Currency/Subscription)

Unfortunately, if the gift card is for Microsoft Currency you will not be able to transfer or refund. The funds will get attached to the account it was redeemed on.

Hope this helps.

I redeemed my xbox gift card under wrong account. How can i get it to a different one?

Yes it was a gift card. So I put it or I redeemed the card. And then try to get Xbox Live. Am I doing something wrong?

I purchased a digital gift card and redeemed it to the wrong account that’s associated with my Xbox. Is there a way to send these funds to another account? I tried to purchase another gift card with the funds in my account but couldn’t.

Hello,

Have you try this.

https://beta.support.xbox.com/help/...buy-games-apps/gifting-digital-xbox-game-help