What the $%^& is wrong with your controllers?

Eirghan · Oct 5, 2017

I've gone through 3 regular controllers and an elite controller in the last year now. Always the left bumper button breaks inside.

This isn't just me, and over 300$ wasted later and I still have no usable controller. I don't want a replacement, I dont want to repair it, I want the damn things to stop crumbling in my hands from regular use. There should be a recall on these products,
but you can't even redesign the NEW ones.

Fix your %^$&^ Xbox. You're a multibillion dollar company. There is no excuse for selling this kind of third-rate crap to your supporters.

:)

Internet Expert · Oct 5, 2017

The only kind of help we can provide here is to direct you to the appropriate page to
set up a repair or replacement of your controller.

Other than that, all I can tell you is that you're either having extremely bad luck with defective controllers, or you are handling them far too roughly.

Internet Expert

The only kind of help we can provide here is to direct you to the appropriate page to
set up a repair or replacement of your controller.

Other than that, all I can tell you is that you're either having extremely bad luck with defective controllers, or you are handling them far too roughly.

LaZy xxgamin

What is wrong with your controller?

CarTzy

Hello John Ruckman,

I could not really imagine how important it is for you to be able to rectify this issue at the soonest time possible. However, we have realized that this issue of yours would be dealt better by our live support team so that they can properly check what’s going on with your device. They are more equipped with all the tools and resources to get your problem diagnosed. Kindly follow the steps below to contact our live support team:

Please use this link: Contact us | Xbox Support
Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
If not, please select the country/region it is showing and select the correct one among the list.
Make sure to use to check the available contact times of the support.
Select the "Contact Us" button
Select the drop-down menu options that will match your concern.
The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.

Jesse E'

May I ask what's wrong with your Xbox controller?

61590633-b111-4c2a-b

What's wrong with your elite controller if you don't mind me asking?

What the $%^& is wrong with your controllers?