What the hell is going on with the Microsoft Solitaire and Casual Games and the ads!?

A very angry user right · Feb 26, 2024

I am able to sit through your 30 second unskipable ads, I can wait, let the ad finish, and then click off of it and get to playing whatever game I want.

But what in the absolute hell is going on right now where I go through mutliple ads in a row!?

I open a game, ad plays, I wait for the ad to finish, I click off the ad, go to start the game, I get the same ad again, wait, click off the ad, start the game, same ad.

Over, and over, and over, and over, and over, and over, and over, and over, and over, and over, AND OVER AGAIN!

I CANNOT PLAY A SINGLE GAME BECAUSE I AM IN A CONSTANT AD LOOP!

I close the window, re-open it, thinking it will probably fix it! NOPE THE SAME F*CKING ISSUE HAPPENS AGAIN!

I am NOT gonna pay for that damned subscription just to get rid of them just because you are now QUITE LITERALLY locking me off the games I want to play with persistent ads that just will not go away!

FIX YOUR F*CKING SH*T!

:)

kyle_m4496

Hi A V. My name is Kyle and I'm an independent advisor.

This is a public forum, please use appropriate language in your posts. Remember that Microsoft's terms apply here too.

On this forum, we provide support and advice for Xbox devices and services. We aren't able to provide the best support for games made by other companies; In-game issues are best addressed by the game developer. They'll be more equipped to assist you.

You can speak to Casual Games support for help with this: https://microsoftcasualgames.zendesk.com/hc/

XBF - Dom

No problem at all. This link will take you to a page that details what is included in the Microsoft Solitare Collection: Microsoft Casual Games

In order to receive no ads when playing, you have to purchase the premium subscription for the entire collection or for whichever game you'd like to not have ads in.

XBF Leonzo G

Hello AnnGissel,

Thank you for bringing this issue to our attention. Microsoft Solitaire is a Microsoft casual game. Therefore, the

Microsoft Casual Games Community will be able to assist with any issues or questions about Microsoft Solitaire. Be sure to let us know the results!

XBF Leo G

Hello!

Thank you for bringing this issue to our attention. Microsoft Solitaire is a Microsoft casual game. Therefore, The

Microsoft Casual Games Community will be able to assist with this issue. Be sure to let us know the results!

XBF Leo G

Hello Walmar,

Thank you for bringing this issue to our attention. Microsoft Solitaire Collection is a Microsoft casual game. Therefore, the

Microsoft Casual Games Community will assist with this issue. Be sure to let us know the results!

What the hell is going on with the Microsoft Solitaire and Casual Games and the ads!?