What is Microsoft thinking?

Discus and support What is Microsoft thinking? in XBoX Games and Apps to solve the problem; Ok, just got and Xbox one last night after having the ps4 for about a year. The reason I got the Xbox was to continue the saga of one of me and my... Discussion in 'XBoX Games and Apps' started by ElusoryBead9426, Dec 22, 2016.

  1. What is Microsoft thinking?


    Ok, just got and Xbox one last night after having the ps4 for about a year. The reason I got the Xbox was to continue the saga of one of me and my brother's favorite games; gears of war 4. Well I did my research on it and knew that when you first started
    it up it requires Internet for the update, which was ok for a one time thing, I just hooked up my hotspot off my tablet and it took awhile but it finally got updated (my internet is terrible cause I live in the middle of nowhere). But then I have to create
    an account just to make a profile? Why is there no offline option? So after about 45 minutes I finally got it set up and by this point I'm just agitated and impatient, all I wanted to do was play some split screen coop with my little brother. Then I had to
    install the game which got interrupted about 50 times with update notifacations one was even for my remote which was just insulting so after all of this I didn't even get to play the game. So I unplugged it and put it back into the box. I do realize it is
    partially my fault for not knowing what I was getting into but still what happened to just turning on your console and playing a fricken game without all this bs? I just had to get this off my chest I don't even really know how these forums work so sorry to
    the people that actually get a good experience from Xbox one, but I just wish that the people without access to the Internet would have a little more freedom.

    :)
     
    ElusoryBead9426, Dec 22, 2016
    #1
  2. Lunamositii
    Lunamositii Guest
    What is Microsoft doing?

    Its been nearly seven hours since your last update and over 18 hours since I have been able to access my friends list.

    The error codes we are getting aren't even in your data base.

    The best we are getting is an occasional update saying "Thank you for your patience"

    Thats not cutting it anymore. Patience throughout the community is wearing thin now. Very thin.

    We are paying for a service we are not getting and the times its taking to fix/update us is absolutely atrocious.

    We want to play with our friends and so far we have seen no proof, no answers, and no fix.

    Why is it taking this long to fix this problem? what is going on and why are we without a service you make us pay for?
     
    Lunamositii, Dec 22, 2016
    #2
  3. MonkeyBiz67
    MonkeyBiz67 Guest
    What is the problem Microsoft????????

    What is the problem Microsoft? You said 2 months ago that there was a problem connecting to the server and that you were working on it. WELL????? Can you PLEASE fix it?
     
    MonkeyBiz67, Dec 22, 2016
    #3
  4. I Tyrannical I Win User

    microsoft... what the heck are you thinking?

    Thanks for the updates, Tyrannical!

    We were able to set multiple configurations (we did up to 4 configurations) and were able to assign and switch them as expected. At this time, I'm going to suggest you do a

    full factory reset
    on your console (including games & apps, since this is an app issue you are having). You will want to tell your friends to do the same.

    Please let me know if that ends up letting you have multiple configurations saved! If it doesn't, using a phone or camera to record what is happening will help us out a lot in the long run to make sure we're doing exactly what you are doing. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
    Found the old interface for button layouts. Its not under button mapping anymore its under kinect and accessories. Idk why.
  5. I Tyrannical I Win User

    microsoft... what the heck are you thinking?

    Yes... i have an elite controller. the thing im talking about has nothing to do with the controller itself. when you go to the button mapping menu it no longer allows you to save button configurations that you can tweak and switch on the fly...... why lol??
    i play more then 2 games so im constantly having to go into my controls and manually switch layouts button by button instead of just clicking my Dark souls 3 layout or Ark, or Smite, or Elder scrolls and applying it. A huge quality of life feature was just
    simply removed.

    Thanks for the clarification!

    We've seen the option for different configurations here on our side. Would you be able to provide a video of what you see? You may need to upload it to a file sharing site like your
    OneDrive and provide the link here for me. This will help me out with seeing what you are, and then attempting to get the same results. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.

    I only have my xbox and it only allows me to capture footage of games.
    Yeah none of my friends have that feature either. Noone ive talked to can create xbox button layouts and swap them like you could before the update.
  6. I Tyrannical I Win User

    microsoft... what the heck are you thinking?

    Hey there, Tyrannical!

    I'm sorry to see any frustrations with button mapping! The controller configuration has been set up where only Elite controllers have the ability to switch between two different settings because of the switch at the bottom of it since the Elite controller
    was released; this function has not been available for the standard controllers. There are some games in which you can change the configuration per character (like Overwatch), however this wouldn't be the same as the built in functionality with the Accessories
    App.

    Are you having issues with it not switching on the Elite controller? If so, is the controller simply not switching between your configurations when you hit the switch on it? I suggest first trying to restore defaults for those and then setting them up again.
    Let me know how this goes if it's the case.

    If you have any other concerns with the Accessories App, I'm happy to see what I can do to help out! :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
    Yes... i have an elite controller. the thing im talking about has nothing to do with the controller itself. when you go to the button mapping menu it no longer allows you to save button configurations that you can tweak and switch on the fly...... why lol??
    i play more then 2 games so im constantly having to go into my controls and manually switch layouts button by button instead of just clicking my Dark souls 3 layout or Ark, or Smite, or Elder scrolls and applying it. A huge quality of life feature was just
    simply removed.
  7. Misses Quinzel Win User

    microsoft... what the heck are you thinking?

    Hey there, Tyrannical!

    I'm sorry to see any frustrations with button mapping! The controller configuration has been set up where only Elite controllers have the ability to switch between two different settings because of the switch at the bottom of it since the Elite controller
    was released; this function has not been available for the standard controllers. There are some games in which you can change the configuration per character (like Overwatch), however this wouldn't be the same as the built in functionality with the Accessories
    App.

    Are you having issues with it not switching on the Elite controller? If so, is the controller simply not switching between your configurations when you hit the switch on it? I suggest first trying to restore defaults for those and then setting them up again.
    Let me know how this goes if it's the case.

    If you have any other concerns with the Accessories App, I'm happy to see what I can do to help out! :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
  8. Misses Quinzel Win User

    microsoft... what the heck are you thinking?

    It used to be under ease of access > controller > button mapping, which makes alot more sense imo but aslong as i know where it is idc if they move it to the network settings next.
    Aha! Thanks for the clarification on that. With this update, there were a few things moved around due to more accessibility adjustments, and this was moved along it. I am sorry that I didn't clarify that, but happy to see it's all sorted now. :)

    Are you still experiencing the audio distortions? Are they as I described? Let me know if you still want to work on that or if it's resolved itself.

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
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