What is going on with Microsoft rewards and asking to add phone number. Keeps saying cannot...

Hi Mark! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft Rewards.

According to Independent Advisor Adeyemi Olayemi Samuel: https://answers.microsoft.com/en-us...an-alias/904a08da-bafa-48a0-8c74-57df877e1787

"Kindly try to perform the following workarounds using the same phone number:

> Sign into your Microsoft account at account.microsoft.com
> Click on "Your info" at the top of the page, then select "Manage how you sign into Microsoft" from the left-hand menu.
> Click on "Add email or phone number" and select "Add a phone number".
> Enter your phone number and follow the prompts to verify it.

If you're still having trouble adding the phone number as an alias, it could be due to the phone number you're trying to add is already associated with another Microsoft account.

I have also experienced the same issue before. In this case, you'll need to use a different/new phone number from your own number that has not been associated to any Microsoft account yet.

If you continue to have trouble adding a phone number as an alias, you may want to contact Microsoft support for further assistance:

https://support.microsoft.com/en-us/contactus "

Also, avoid VoIP phone numbers: If you were using a VoIP (Voice over Internet Protocol) phone number previously, consider switching to a traditional mobile or landline number. Sometimes, VoIP numbers may not be recognized or accepted during the verification process.

Choose the call option: During the verification process, you have the choice between receiving a text message or a phone call for the verification code. If the text message option is not working, select the call option and enter your home phone number.

Thank you for your kindness and understanding! Please let me know if you require further assistance.

Best regards,
Darhyl

but if i cant add my phone number on microsoft account so would i redeem my microsoft rewards? microsoft rewards is available in Bangladesh.

For help with the Rewards program, it's best to post in the Rewards Program Questions forum.

Also keep in mind that reference numbers are only used by phone and chat support. Forum support does not have access to that information and it's best not to post those numbers on the forums (despite what support says).

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Corrupted246981, as you had no security number or email in your account to receive the number the system asked to add and quarantined for 30 days.

This process is automatic by the system and cannot be accelerated, at the thin of these 30 days your security information will be added by the Microsoft system.

You say the number does not change, you put a phone or email, if you put a phone placed correctly with the code of your city or country?

Get a message from Microsoft to tell me they have found unusual activity on my account. I go to login into my account to fix my information. I login with the correct password. They ask for verification via phone number. The phone number I have on file no longer exist so I use the verification form. Fill out the form and says cannot confirm. Rinse and repeat.