What is going on? Please help

Discus and support What is going on? Please help in XBoX Rewards & Social to solve the problem; I have been a member since 2013, I have just noticed mistakes in my account. I dropped down from a rank 3 to a rank 2 in Sept. 2015 why????? Also i... Discussion in 'XBoX Rewards & Social' started by Raidenal, Jan 8, 2017.

  1. Raidenal
    Raidenal Guest

    What is going on? Please help


    I have been a member since 2013, I have just noticed mistakes in my account.

    I dropped down from a rank 3 to a rank 2 in Sept. 2015 why?????

    Also i haven't gotten a marketplace rebate since 07/31/13 Why????

    Please look into this and let me know what has happen and what can be done to fix the issues

    :)
     
    Raidenal, Jan 8, 2017
    #1
  2. PalZer0
    PalZer0 Guest
    What is going on!?!?

    Please try contacting Xbox Support for this issue. They're the only ones that can help with account-related issues.

    support.xbox.com/contact-us
     
    PalZer0, Jan 8, 2017
    #2
  3. FinestGravy0214
    FinestGravy0214 Guest
    What is going on?

    Please help! I open the game but in a few minutes it closes completely, when I open it again It's like I never opened it before. I love this game but now I can't enjoy it no more.
     
    FinestGravy0214, Jan 8, 2017
    #3
  4. Smwutches
    Smwutches Guest

    What is going on? Please help

    You'll want to post in the Xbox Rewards Questions support forum in order for support to check into your account.

    VIP ranks reset each year. On September 1, 2015, they also changed the amount needed for each level so a lot of people were moved to lower levels.
     
    Smwutches, Jan 8, 2017
    #4
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What is going on? Please help