what is 0x8027025b

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

Here are a few tips to troubleshoot your game on Console:
1. Check for known issues.
2. Restart the game.
3. Power cycle your machine.
4. Test your network connection.
5. Try using a different profile.
6. Remove and re-add your profile.
7. Clear the local save and resync with the cloud.
8. Uninstall game > Restart console > Install game.

For more details on the above kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

Here are a few troubleshooting tips on PC:
- Restart your device.
- Update Windows.
- Update your device drivers.
- Update the Xbox and Gaming Services apps.
- Sign into the Xbox app and Store using the same account.
- Remove and reinstall Gaming Services.
- Make sure your date and time is correct.
- Disable your antivirus.
- Use the app troubleshooter.
- Repair and reset the Xbox app.

For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

I hope this helps resolve your query.

Have you tried anything contained in this forum post?

https://answers.microsoft.com/en-us...-opening/2d381b17-7700-470e-9e59-cfb523ed2e1f

hey, i have the same issue with astroneer, tried reinstalling the game but now the game instantly installs even after deleting it (it's like the game never gets deleted and is re-appying files back to the same spot in the drive) and i get error 0x8027025b

Hello Casen Coles,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.



Regards,

Hello Casen Coles,

Thank you for your contribution to the Microsoft community.

I'm sorry to hear that you're experiencing issues with ASTRONEER. Error code 0x8027025b is usually related to a problem with the game's installation or a corrupted game file. Just a reminder, here on community we are not able to double check accounts and devices to check for the possible issue. What we can do here is provide/guide customers with possible troubleshooting steps for the issue.

Before proceeding, I need to know more details so that we can get the best possible troubleshooting for you.
- Are you playing on PC or console?

- What specific troubleshooting steps have you done?

Basing on the statement you provided above, here are some troubleshooting steps that you may try:



1. Restart your Xbox One console and try launching the game again.

2. Uninstall and reinstall the game. To do this, go to "My games & apps" on your Xbox One dashboard, select ASTRONEER, press the "Menu" button on your controller, and then select "Uninstall." Once the game is uninstalled, go to the Microsoft Store and reinstall it.

3. Clear your Xbox One's cache. To do this, hold down the power button on your Xbox One console for 10 seconds until it turns off. Then unplug the power cord from the back of the console and wait for 10 seconds. Plug the power cord back in and turn on your console.

4. Check for updates for both your Xbox One console and the game itself. To check for updates for your console, go to "Settings" > "System" > "Updates & downloads." To check for updates for the game, go to "My games & apps," select ASTRONEER, press the "Menu" button on your controller, and then select "Manage game & add-ons."



Hope I helped! Please do not hesitate to ask if you have further concerns.

YanYannn
Microsoft Community Moderator