What happens if an account has been hacked and gets banned.

Discus and support What happens if an account has been hacked and gets banned. in XBoX on Consoles to solve the problem; Hi there, So I am aware that the rule is that you are responsible for your accounts at all times, and I know it says this on the enforcement website,... Discussion in 'XBoX on Consoles' started by Alex Wilhelm, Apr 21, 2018.

  1. Alex Wilhelm
    Alex Wilhelm Guest

    What happens if an account has been hacked and gets banned.


    Hi there,

    So I am aware that the rule is that you are responsible for your accounts at all times, and I know it says this on the enforcement website,

    "as the owner of the account you are ultimately responsible for how the account is used, both good and bad. When we issue a suspension, it’s not necessarily because you committed a violation, but because the
    account was used to commit a violation. Even if you weren’t home or holding the controller when the activity occurred, if a particular Gamertag was used to harass other players or cheated in a game we have to hold it accountable."

    But I was wondering if there is an exception if your account has been compromised/hacked. If someone who was stolen your account does a bunch of stuff that violates the terms of use, and you make a case review saying its been hacked, will the ban be lifted
    or will they say you are responsible? Thanks!

    :)
     
    Alex Wilhelm, Apr 21, 2018
    #1
  2. Jack Le
    Jack Le Guest
    Help. My account got hacked

    My account has been banned from communications because someone hacked my account. Please help me.
     
    Jack Le, Apr 21, 2018
    #2
  3. crossunitedfate
    crossunitedfate Guest
    Latest PS3 hack could be the end of the system!

    Then why do people constantly get their live accounts hacked? Mind you this has even happened to industry figure head live accounts. There was even some jerk on this forum that got banned for showing a way to hack.


    I love the 360 as much as the next guy. But seriously, let's put this myth of "you pay for security or privacy" with Live because that's already been disproven.

    And think about it, that kind of thing didn't happen when you could play your 360 games free online. Yet now that you have to pay for that portion all these hacks to get accounts stolen come up. So if you're paying for privacy and security, why is it comprised only after they make us pay?
     
    crossunitedfate, Apr 21, 2018
    #3
  4. Smwutches
    Smwutches Guest

    What happens if an account has been hacked and gets banned.

    If your account has been compromised you would need to contact support and have them start an unauthorized access investigation. Then you'd want to submit a case review. In some cases, if they do find that your account is out of your hand that can help lift
    the ban. However, depending on the severity of the situation that led to the ban there is no guarantee the enforcement team will lift the ban.
     
    Smwutches, Apr 21, 2018
    #4
  5. Mister Getafix
    Mister Getafix Guest
    Hi there!

    In order to get the process started that Smwutches mentioned be sure to reach out to the
    chat or phone team.

    We wish you the best with that!
     
    Mister Getafix, Nov 1, 2018
    #5
  6. Mister Getafix Win User

    What happens if an account has been hacked and gets banned.

    Hi there!

    In order to get the process started that Smwutches mentioned be sure to reach out to the
    chat or phone team.

    We wish you the best with that!
  7. Smwutches Win User

    What happens if an account has been hacked and gets banned.

    If your account has been compromised you would need to contact support and have them start an unauthorized access investigation. Then you'd want to submit a case review. In some cases, if they do find that your account is out of your hand that can help lift
    the ban. However, depending on the severity of the situation that led to the ban there is no guarantee the enforcement team will lift the ban.
  8. XBF Brad A Win User

    Has my account been hacked or what has happened?

    Hi Philip,

    Thanks for reaching out to the forums. As you already have a post on this issue, I will be locking this one. Please keep in mind the

    forum guidelines     when creating posts.

    Thanks,

    Brad
  9. Xpaulboii1888x Win User

    someone's been hacking into my xbox live account. need assistance!

    the same thing has happened to me my friend but the only difference in who ever hacked my account has been hacking others with it cause i am 10th and 15th on most call of dutys how can i get my account back after being wrongly banned
  10. DTLS Dr CHAKA Win User

    why does this happen

    My xbox live account has been banned. I have no idea why it happened. I do not recall doing anything that would merit such actions. Is it possible that i have been hacked? Does this happen to others? I did notice that my avatar has changed and have
    had problems logging in before the ban appeared on screen. Can someone please tell me what happened and why?
Thema:

What happens if an account has been hacked and gets banned.

Loading...

  1. What happens if an account has been hacked and gets banned. - Similar Threads - happens account has

  2. Can’t join multiplayer in Age of Mythology Retold — only happens on my main Xbox account

    in XBoX Accessibility
    Can’t join multiplayer in Age of Mythology Retold — only happens on my main Xbox account: I’m experiencing an issue in Age of Mythology: Retold on PC where I can host multiplayer games, but I can’t see or join any public lobbies — the game always says “No Games Found” on my main Xbox...

  3. what happened to my 9 year gold badge? I have never stoped having my gold account?

    in XBoX Accessibility
    what happened to my 9 year gold badge? I have never stoped having my gold account?: for over 9 years i have had my xbox gold here recently i noticed by year badge is disappeared, please help me. 7104981c-edd6-42ae-9457-7bc0373f7a96

  4. What happened to my Microsoft account?

    in XBoX Accessibility
    What happened to my Microsoft account?: While I was trying to log into minecraft, I was trying to use my Microsoft account connected to my Minecraft account. The problem was is that I could not sign in. Every time I tried to sign in...

  5. What is even happening... Why am i the only one without control of my own accounts?

    in XBoX Accessibility
    What is even happening... Why am i the only one without control of my own accounts?: I just recently got an xbox one from my friend. Great condition, hardly used. It seemed to run fine last night, fortnite, even warzone. Today I went to add another account to my xbox so I could...

  6. It happened to my minecraft account too it didn't let me play it show me that I need...

    in XBoX Games and Apps
    It happened to my minecraft account too it didn't let me play it show me that I need...: It happened to my minecraft account too it didn't let me play it show me that I need authenticate it ***Moved from Windows / Windows 10 / Gaming*** aa02c40c-ebe2-4931-99bc-1270ee93ba75

  7. Trying to figure out what happened to my Minecraft account.

    in XBoX Accessibility
    Trying to figure out what happened to my Minecraft account.: Hello, I'm trying to figure out what happened to my Minecraft username, technical support is just about as useless as my copy of Minecraft. I purchased it from Mojangs site in 2020, I still have...

  8. I got an account from an older relative, will anything happen if I change the birth date...

    in XBoX Accessibility
    I got an account from an older relative, will anything happen if I change the birth date...: A relative who is older gave me a microsoft account and I want to change it but it would appear as if I have created the account when I was under 18. Will this cause any problems with the account?...

  9. My Microsoft account got hacked and among the things that has happened, they got into my...

    in XBoX Accessibility
    My Microsoft account got hacked and among the things that has happened, they got into my...: I had my Microsoft account hacked and received threatening emails to send money and many other accounts got hacked. I have recently found they got access to my Xbox profile and got me permanently...

  10. My account has been banned and i wanna try to get it lifted it wont happen again.

    in XBoX on Consoles
    My account has been banned and i wanna try to get it lifted it wont happen again.: all i want is my account back but of course they cant lift a ban becase a group post im so angry by this i paid to get banned hundreds or maybe thousands has been put in my account HARD WORK has...