What happened to my refund money?

Ehren Young · Aug 16, 2022

I refunded Devil May Cry the HD Collection, And I still have not received my money. I've waited for 3 days as the request was processed on August 13, It is the 16th as of now and still I have yet to receive my money. What happened Microsoft?

:)

Obsessive Power

Note that many worldwide banks consider weekends as 'none processing' days. It varies from bank to bank and country to country. So if you requested a refund on Saturday, you likely wouldn't get your refund until Wednesday at the earliest or Friday at the latest.

Smwutches

Keep in mind it can take at least 3 to 5 business days after a refund is approved to get the funds. In some cases it can take longer depending on the credit card company.

G v zauBerBerg

Hi AstroTera,

sorry to hear. In your
order history you can see what was you bought/redeemd and at the
account balance! Is this different to your XBOX console:
"delete and readd your usere" to refresh the Cache! Or
"power cycle your Xbox One console" like this

Turn off the Xbox One console by pressing the Xbox button
on the front of the console for about 10 seconds until it shuts down completely.
Unplug the console's power cable. Wait 30 seconds.
Important Be sure to wait 30 seconds. This step resets the power supply.
Plug the console power cable back in.
Press the Xbox button
on your console to turn on the Xbox One.

Hope this helps and please Keep us informed

SatanicoDrCadillac

Hi!

You can check your Microsoft account balance here

https://support.xbox.com/en-US/my-account/microsoft-account/check-your-microsoft-account-balance

Atherza

Hey there, can you see the money on: account.microsoft.com?

What happened to my refund money?