What happened to my money?!

Discus and support What happened to my money?! in XBoX Sales and Promo to solve the problem; I put money in my acount and it never showed up but it came out of my card! What the [Mod removed- profanity] is going on MICROSOFT EXPLAIN!!!!!... Discussion in 'XBoX Sales and Promo' started by Technocrafter, Jan 7, 2019.

  1. What happened to my money?!


    I put money in my acount and it never showed up but it came out of my card! What the [Mod removed- profanity] is going on MICROSOFT EXPLAIN!!!!!

    :)
     
    Technocrafter, Jan 7, 2019
    #1
  2. G v zauBerBerg Win User

    What happened to my money

    Hi AstroTera,

    sorry to hear. In your
    order history
    you can see what was you bought/redeemd and at the
    account balance
    ! Is this different to your XBOX console:
    "delete and readd your usere"
    to refresh the Cache! Or
    "power cycle your Xbox One console"
    like this

    1. Turn off the Xbox One console by pressing the Xbox button
      on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 30 seconds.
      Important Be sure to wait 30 seconds. This step resets the power supply.
    3. Plug the console power cable back in.
    4. Press the Xbox button
      on your console to turn on the Xbox One.
    Hope this helps and please Keep us informed
  3. SatanicoDrCadillac Win User

    What happened to my money

  4. Atherza Win User

    What happened to my money?!

    Hey there, can you see the money on: account.microsoft.com?
  5. XBF Eladio M Win User

    What happened to my money

    Hey Astro

    Thank you for taking the time to reply to this thread.

    If you use a different platform such as the
    Xbox App
    , or even on the Xbox website, do you reproduce the same results?

    Can you give this a try and let us know if you can complete your purchase this way?
  6. AstroTera Win User

    What happened to my money

    Hi, thanks for responding.

    The gift card appears in the order history, i checked in my microsoft and xbox account (both are the same account) both of them said that my current balance is $209.35
Thema:

What happened to my money?!

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