What happened to my Jigsaw Gold?

Discus and support What happened to my Jigsaw Gold? in XBoX Games and Apps to solve the problem; I had over 70,000 gold, but now only 1800 shows. I've completed most of the collections now showing as NEW! I've had freeze-up too! Solved it only by... Discussion in 'XBoX Games and Apps' started by ItchySuperset88, Jul 23, 2017.

  1. ItchySuperset88
    ItchySuperset88 Guest

    What happened to my Jigsaw Gold?


    I had over 70,000 gold, but now only 1800 shows. I've completed most of the collections now showing as NEW!

    I've had freeze-up too! Solved it only by going to Refresh about a dozen times for each puzzle. Damn annoying!

    :)
     
    ItchySuperset88, Jul 23, 2017
    #1
  2. SupineCurve1506
    SupineCurve1506 Guest
    microsoft games

    what happened to taptiles and Microsoft Jigsaw
     
    SupineCurve1506, Jul 23, 2017
    #2
  3. Charlene1950
    Charlene1950 Guest
    Microsoft Jigsaw

    Several of my selected puzzle groups in Microsoft Jigsaw disappeared from my collection. What could have happened to them?
     
    Charlene1950, Jul 23, 2017
    #3
  4. OK Fowl Win User

    What happened to my Microsoft Jigsaw balance?

  5. OK Fowl Win User

    what happened to my gold

    HI,

    Have you seen this Sticky?

    https://forums.xbox.com/en-US/thread/95020137-0646-48be-82bc-e79c90f3d9f9
  6. Charlie_B Win User

    Lost game progress

    I have Microsoft Jigsaw installed on both my desktop and laptop computer. On the laptop, it shows that I haven't completed all the Jigsaw Jam puzzles. On the desktop, they show as being completed. The gold score is the same on both computers.

    What can I do to get the game back in sync on both computers?
  7. Misses Quinzel Win User

    What happened to my fireworks jigsaw puzzle collection?

    Hey there, Olivers!

    I'm sorry to see any issues with Jigsaw! Have you ensured that it did download? It might still be sitting in the Collections section waiting to download.

    If it's showing as downloaded, can you provide a screenshot of both the Collections screen showing that and the My Puzzles section that shows it's not installed? We'll be able to look at our next steps from there. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
  8. Gamer0364 Win User

    loss of Jigsaw premium features

    I'm now in the same boat. I purchased the premium Jigsaw features a week ago, and today my premium features disappeared. Will try my luck with support and see what happens.
Thema:

What happened to my Jigsaw Gold?

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