What happen to my xbox account?

Discus and support What happen to my xbox account? in XBoX on Consoles to solve the problem; Downloaded office 360. Created email for microsoft. When logging into xbox acct, says doesn't exist. What happened to that account? How do I get my... Discussion in 'XBoX on Consoles' started by LadyBug1810, May 12, 2018.

  1. LadyBug1810
    LadyBug1810 Guest

    What happen to my xbox account?


    Downloaded office 360. Created email for microsoft. When logging into xbox acct, says doesn't exist. What happened to that account? How do I get my game downloads and xbox live subscription that i just bought a couple of weeks ago.

    :)
     
    LadyBug1810, May 12, 2018
    #1
  2. Mister Gwyther, May 12, 2018
    #2
  3. WHAT HAPPEN TO MY POINT??????

    What happen to my xbox account? [​IMG]
     
    thejohnkmaster, May 12, 2018
    #3
  4. steeledwand7664 Win User

    What happened to my account?

    What sounds like happened is the email you thought was associated with TheElf555 is not the email you signed in with. and when you went to xbox.com and signed in with that particular email it created a new xbox profile for that email.

    The best way to figure out what email is associated the theelf account is to contact xbox support by going to support.xbox.com/contact-us and provide them that gamertag and if they can verify the ownership of that account they can provide you with the email
    associated with it.
  5. L42 Cameron Win User

    what happened to my account?

    yeah, i changed my password as soon as i got back home, but it's just strange, my old password was near impossible for anyone to have figured it out, it was more than 35 characters long. and yeah....i'm sure Xbox Support won't be a help to me, they never
    have been in the past. i guess it's my only option though. :/
  6. Mash1997 Win User

    What happened to my account?

    Your gamertag is the same as your profile so you will need to go onto your Xbox Guide menu and scroll down to Recover Gamertag, then follow the onscreen instructions. Before doing this I highly suggest you delete your profile from your hard drive so there
    are no problems like corruption.

    I hope this helped!
  7. HassanB Win User

    What happened to my account?

    Hello, your "profile" is your "gamertag" if it was an online profile. If you had a different gamertag previously, from the looks of your post I'm guessing it was "Roguemant". You will need to download your profile using the e-mail and password associated
    with that account. If you can't remember what that e-mail address is you will need to contact phone support and speak with them about this.

    Each gamertag can only have one e-mail attached to it, so you would need to use the e-mail associated with the gamertag "Roguemant" to be able to download that "profile" to your XBOX 360 console. If you have access to your previous XBOX still and that that
    account is still accessible on that console you will be able to view what e-mail is on that gamertag by going to the XBOX 360 Dashboard > Settings > Account > Manage > Windows Live ID. The e-mail should be listed there, login with that e-mail.
  8. Qwertei Win User

    Whats happening with my account?

Thema:

What happen to my xbox account?

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