What do I need to get my credit deposit?

Hello jossanklibeter,

After reviewing your account, it appears that you are currently being affected by a known internal database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly
communicated to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. This issue is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

There is no way to have credits deposited any earlier than the scheduled deposit dates. The deposit request button is only vailable when you have at least 1,000 credits pending but less than 5,000. It's just so you can have credits deposited before needing
to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled for deposit so there is no longer a need to request one.

Hi I now this but I need an official to read this. They have tools to do this early. That's what support said when I was chatting with them so I need an official.

There is no way to have credits deposited earlier than what is scheduled. The first deppsit for this month took place before the 13th, and the credits would have needed to be pending before the 1st in order to jave been deposited then.

Credits are scheduled for deposit based on when you get to 5,000 pending credits. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the end of the month. If you get to 5,000 between the 15th and 30th, they are deposiyed by the
15th if the next month.

Since the credits were added as pending on the 6th, they are scheduled for the deposit on the 29th. There is no way to have credits deposited any earlier than what is scheduled.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th of the month. If you get to 5,000 between the 15th and 30th, they
are deposited by the 15th of the next month. The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first.

Credits are scheduled for deposit by the following 15th or 30th of the month after you have at least 5,000 credits pending. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and
30th, they are deposited by the 15th of the next month. So since the credits were added on the 5th, they are scheduled to be deposited with the end of the month deposit. There is no way to have them deposited any sooner.

Deposit requests are only available when you have at least 1,000 credits pending but less than 5,000. It's so you can have credits deposited before needing to have 5,000 pending first, but they would still be deposited on the scheduled deposit dates.

Ah man!... So you mean once I get my 15000 credits before the 15th of march and redeem them before that.... I wont get the credits before the 15th???

Darn it.... I'm gonna miss out on pre-order =(