What do I do when no one can search my gamertag on xbox?

Hello Pig, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

You can change who can find you on the Xbox network by changing your privacy and online safety settings:
https://account.xbox.com/Settings

You can review more information about this by visiting the article below:

https://support.xbox.com/help/family-online-saf...

On top of this, when I go to try and exchange my gamertag again, it has my old one. When I click the Xbox logo in the top left, it resets the page and has my new gamertag for a second then goes back to my old one. When I try to change to my new gamertag it then wants me to pay for it. What do I do?

Did you change the gamertag on your console? Online? Where did you change your gamertag at?

When you are doing a search for your gamertag are you typing it in exactly as it was originally setup?

The system does not see spaces or capitalization when a gamertag is entered in except when someone is doing a search for it in the system. For instance.

If when you originally setup the account you put your gamer tag as an example as

GamerTag

But then when you search for it with

gamertag

The system will not find it

Gamertags are actually made available immediately when they are changed.

So my guess what has happened to your old gamertag is this.

Your gamer tag was say GamerTag you went in and changed it.

Someone since you changed it has went in and picked that gamertag but has put it in as gamertag or a variation of it with spaces or capital letters.

So when you go and try and search for that gamertag it is showing as not being available.

Hello,

Thanks for the support message.

Please keep in mind that when seeing if a GT is available in the system, spaces do not matter, but when you see if it's actually linked to a profile, spaces do matter.

For example:

My Gamertag is:

That means that no one can have that gamertag without adding a number, or other character, even if they re-arrange the letters.

inb4ownage, I N B 4 O W N A G E, inb4 own age, are ALL going to say they are not available because I have it. However, if you search me, it does not matter what letters are capitalized, and what letters aren't, but spaces do matter. So if you search "inb4
ownage" my profile would come up, but if you search "i n b 4 o w n a g e" it would say that the gamertag doesn't exist.

Should you have any other concerns, feel free to post back.

Cheers!

Do you know what name they changed their gamertag too so that you can search for them?