What do I do if someone hacked my account?

Hi,Trevor! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

You should go with the account recovery form to regain access

https://support.microsoft.com/en-us/account-bil...

But if the acount details were changed then your best shot is to contact support

https://support.xbox.com/contact-us

Hi, I hope you're doing great out there.

I'm Wille, an Independent advisor and I am here to help you with your concern.

I'm sorry you're having this issue, as I understand your concerns about the privacy of your account and how annoying not being able to access it can be. Situations in which our e-mail account with personal information, contacts, messages and even our documents are actually a little more delicate.

Sad to say, when the hacker manages to change the account's security information, the account is hardly recoverable. That's why it's very important to keep your security information up to date and use different passwords on all platforms.

I'm a user just like you, and there's not much to do, I believe you'll have to contact account support and see if there's any alternative with Microsoft's information security team.

You can contact him by following the thread tips below:

https://answers.microsoft.com/en-us/xbox/forum/...

I'm rooting here for you to find an alternative.

Hope this helps. Hugs!

Really? Its been 6 weeks for me and counting. Seems a problem is brewing.

You can contact support and make an unauthorized access claim on your account. However, even though you now have access to this account, support will lock it down for up to 30 business days while it is being investigated. Whether you want to do that would
depend entirely on how much was spent on your card.





You weren't 'hacked' as that isn't possible, there are many ways of losing access to an account via phishing scams, weak passwords, social engineering etc, etc.





Please read the guides below to help keep your account secure in the future.

http://www.xbox.com/en-US/Live/Account-Security/Stolen-Account

http://www.xbox.com/en-US/Live/Account-Security/Security-Checklist

http://www.xbox.com/en-US/Live/Account-Security/What-To-Do

It would seem so I don't think I would be able to wait six weeks I mean I know I sound petty here but I really don't have much else to do for entertainment.