What can I do to make Cold War x work?

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Microsoft Community Moderator

Hello,

Thank you for posting in Microsoft Community.



We understand that you are trying to upgrade your Call of Duty®: Black Ops Cold War on Xbox. If you have the Xbox One disk version of the game, you should be able to upgrade to the Xbox Series X version for free using the "Smart Delivery" feature. However, it sounds like you're having trouble with the upgrade process.



One thing you can try is to make sure that your Xbox One version of the game is fully updated before attempting to upgrade. You can also try uninstalling and reinstalling the game to see if that helps.



If you're still having trouble, try to see if you have issues with other games. As the Cold War should be compatible for both Xbox One and Xbox Series consoles, you may give it a try to upgrade - Buy Call of Duty®: Black Ops Cold War - Cross-Gen Bundle | Xbox.

If you encounter an error upon upgrade, please share it with us.



We look forward to your response.

If you have other clarifications about this matter, you can get back to us by replying to this post.



Sincerely,



Microsoft Community Moderator

but like for cold war i can still use it for xbox one and series x will that work

Hi,

What version of the game do you own and how are you trying to upgrade it?

My understanding is that you need to purchase the upgrade directly via the store on the Series X.

Call of Duty: Black Ops Cold War Editions FAQ

Does the ultimate cold war version not work on the Xbox one?? Is it only for the series X?