What can I do if they didn't give me the content I bought?

Hi, Carlos. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please check first if you have a completed transaction for the in-game content from your account's order history on this link, https://account.microsoft.com/billing/orders.

If you have a completed transaction there, please try the steps below to refresh the contents of your profile.

Select System > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

When you're finished, select Close. Power off console for 1min. Power on console then click Gamertag pic

Select >Add New>

Enter the email address for the Microsoft account that you want to add

If you still didn't get the in-game content after doing the steps above.Normally, there is a delay in getting in-game content or items. It can take up to 24 hours before you receive it in-game. I would recommend waiting for now and checking it every hour. If you still haven't received it during that timeframe, please contact the game developer support so that they can apply the missing in-game items for your account. You can contact them using this link, https://support.deadbydaylight.com/hc/en-us/req....

Hi Propell,

Thanks for reaching out to the forums. We see you have question on in game currency. We recommend to reach out to
Mojang support as the items purchased are in game and we do not handle the distribution of in game currency for this game.

Thanks,

Brad

Right now the xbox servers are failing

I asked for a refund, not really about in-game currency.

Minecoins are non refundable thats why he said to get with mojang

I should have mentioned its Minecraft Windows 10 Edition