What are the correct security settings to be able to play in realms?

Hi Bobbi,

Thanks for coming to the forums with your issue. Sounds like the cross play is not enabled in settings, were you able to look at the
privacy and online settings? We will give you the
steps to change the exact ones for the cross platform use.

1. make sure you are on the adult account, if on a child account.
   
2. Once on the adult account, hit the guide button on controller(Xbox symbol that lights up) this pulls menu on the left side.
   
3. Scroll right to the gear looking icon, go to settings.
   
4. Once in settings, you will be on account go to Privacy and online safety.
   
5. Then choose Xbox live privacy.
   
6. You should see the options, child, teen, adult, view details and customize, contact preferences.
   
7. Go to view details and customize, then communication and multiplayer.
   
8. The two you want to make sure say allow and everybody are:
   
   1. "you can play with people outside of Xbox live" set to allow
      
   2. "you can communicate outside of Xbox live with voice and text" set to everybody
      
9. When you launch the game there is also one in the game settings. If not there then they removed.
   

Hope this helps.



Thanks,

Brad

Hi Cheetah1020,

Thanks for reaching out to us in the forums for this issue. Based on what you've stated concerning being unable to play on realms or servers for Minecraft, there may be an issue with your privacy settings in your account. To ensure that you've got the correct
settings for accessing these areas, I recommend that you double check that you have the correct settings for your account and console.

Here are a couple of relevant support articles that can assist you in getting everything going in the correct direction:

Minecraft Realms

Xbox One online safety and privacy settings for parents and kids

Troubleshoot changing online safety or privacy settings on Xbox One

Give this a try and let us know the results.

I hope that this helps out!

Good day

If the account you are playing with is set as a child account you wont be able to start a Realm.

To be able to play on someone else realm you will need to have the settings changed to allow for multiplayer games.

Child accounts is under the age of 18 (20 in South Korea and Japan).

Image Translation: The configuration of your Xbox Live account will not
Allows you to play in realms. You Can change it from the
Online privacy and security settings at
Xbox.com.

To change the Minecraft Realm privacy for everyone, follow these steps:

Sign in to your Xbox account.
Open the Xbox app and select “Minecraft.”
Select “Settings” and then “Privacy and security.”
Select “Change online privacy and security settings.”
Select “Everyone” to allow anyone to join your Realm, or select “Friends” to allow only your friends to join.
Save the changes.