What are my next steps?

Discus and support What are my next steps? in XBoX on Windows to solve the problem; So on my main account, I just received an indefinite suspension for my profile picture. My profile picture was of my dog at the time of suspension and... Discussion in 'XBoX on Windows' started by TheNamesFloppy, Mar 23, 2023.

  1. TheNamesFloppy
    TheNamesFloppy Guest

    What are my next steps?


    So on my main account, I just received an indefinite suspension for my profile picture. My profile picture was of my dog at the time of suspension and had been for a while. Now I did appeal it and provided more information except the second I hit submit it was automatically denied. I do not understand why there is an appeal button if no one actually reviews and and does not provide details. What can I do to either contact someone or do something as this account has everything of mine and I have a lot of money invested in it.

    :)
     
    TheNamesFloppy, Mar 23, 2023
    #1
  2. Tezzarrific Win User

    What are my next steps?

    nothing you can do, you get one review and that's it, they have AI controlling most of the bans which is insane.

    how many previous bans have you had as that can go towards it and all it takes is someone to not like your avatar and they can report it and the AI autobans it. proven time and time again.

    support won't and cannot help as they are not allowed to.
  3. Georges C. Win User

    What are my next steps?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello TheNamesFloppy, I'm sorry for what happened regarding your account, we would like to set your expectation about this situation.

    Enforcement is a department apart from this Community and Xbox service, is not possible for us to access to your account and Enforcement details to check or handle with your ban or suspension.

    As this forum is public viewing and unfortunately as independent consultants we do not have access there is some data or your account, we cannot specify the actual reason or verify precisely what the reason for your suspension or ban or remove your ban or suspension.

    Below I leave links that can inform better about the Enforcement

    Types of Xbox enforcement actions

    https://support.xbox.com/en-us/help/family-onli...

    Xbox device suspensions and bans

    https://support.xbox.com/en-us/help/family-onli...
  4. ngocphi Win User

    Whats my next step for a refund?

    Reply to the rejection email
  5. Christopher Revoredo Win User

    Whats my next step for a refund?

    Hi there welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. You should have received a rejection email or something similar regarding your refund, you meed to reply to it.
  6. BarrelBurrito01 Win User

    What is the next step for gamming

    Cross platform play will be big. You can bring players from all around the world together no matter what console they own. Each console should still have their exclusive titles.
Thema:

What are my next steps?

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