what another rip off by xbox, points spent, and support ignores!

It took me over 2 weeks to get my points system to work, just so that I could spend the points to get myself a PC Gamepass, and after FINALLY getting the said gamepass, I got ahold of support, they asked for some screen shots and email information, I sent that, and its been another 2 weeks since I submitted it, and have NOTHING back. Not from support at all. I've made 2 other claims through the website, and still have had ZERO response from them from anyone of the claims! What is it about any companies support crew that seems to be so not useful and so damn lazy! That is a genuine question. I need an answer, because any job I've ever had, if you don't perform, your fired! So how is it, an entire companies "support" crew, including management, seems to get away completely, from having to do a damn thing at their jobs?!? again, serious question! I've (for the second time now mind you) wasted points on a gamepass that I will never get to see!

So, that leads me to the next point!
I want to start a petition for EVERYONE that has or is having any issue with Xbox, and submit it to a class action lawyer! It is time, that they (just because its a massive company, does NOT mean they are untouchable!) We have to all ban together, and make change, if we want this situation to stop! We can start it on here, but please everyone, start sharing the hell out of your horrible experience and lets start making waves! I don't care who or where or what, but we HAVE to do something, or they will continue to rob us of our money, points or whatever else they can get!

I'm tired of big companies robing us, and I know y'all are too! Stand up and do something!

submitted by /u/BillionAuthor7O
[link] [comments]