We've lost your tv signal update

Discus and support We've lost your tv signal update in XBoX Games and Apps to solve the problem; After the July update, whenever I wanted to watch live tv, I got the the " we've lost your tv signal". After several back and forth e-mails with MS... Discussion in 'XBoX Games and Apps' started by MOONDOGGIE123, Jul 24, 2014.

  1. MOONDOGGIE123
    MOONDOGGIE123 Guest

    We've lost your tv signal update


    After the July update, whenever I wanted to watch live tv, I got the the " we've lost your tv signal". After several back and forth e-mails with MS they sent out a new xbox. This didn't fix the problem. The only way to fix this issue is to hard boot the
    xbox one. Is anyone at Microsoft addressing this issue? This has turned into such a hassle.

    Motorola QIP 7100 STB

    Verizon FIOS

    :)
     
    MOONDOGGIE123, Jul 24, 2014
    #1
  2. homey1963
    homey1963 Guest
    No TV Through Charter Cable/Motorola box

    I just set up my xbox tv and have the HDMI cable plugged in fully to both the xbox and the cable box. The screen, however, keeps switching from a freezed frame of the last thing that was on my tv to saying "We've lost your TV signal!" I have a Samsung
    TV, Charter Cable, and a Motorola cable box. Funny, the Power Off test to the cable box works but still constantly states "we've lost your tv signal". Very frustrating, I feel it's the hdmi port on Xbox One.
     
    homey1963, Jul 24, 2014
    #2
  3. HUSTLEDANCE
    HUSTLEDANCE Guest
    Problem: Connecting to TV using Bose sound system.

    Me:

    I am using a Bose sound system console with my Xbox One system. Xbox works but can't use TV with Xbox. Msg: "We've lost your TV Signal' Have tried all combinations of connecting the HDMI cables. Suggestions?
     
    HUSTLEDANCE, Jul 24, 2014
    #3
  4. MaximumExtreme
    MaximumExtreme Guest

    We've lost your tv signal update

    Next time this happens instead of doing a hard reboot quit the tv and turn the cable box off for 15 seconds then turn it back on and launch the tv app again.
     
    MaximumExtreme, Jul 25, 2014
    #4
  5. Misses Quinzel
    Misses Quinzel Guest
    Hey, MOONDOGGIE123! This is a known issue and the right teams are working on it! Keep an eye on the forums for an update.
     
    Misses Quinzel, Nov 1, 2018
    #5
  6. AlRafik Win User

    July update completely broke quality of live tv experience

    Hi misses, I am persistent to find a resolution for the lost TV signal. To make it very clear the issue is that when the system starts and you lunch tv I receive " lost tv signal" then after about 10 seconds the screen shows and then I do not have any issues.
    I tried direct TV reboot feature with the September update but again same issue the Tv app launches directly and I receive " lost TV signal" for 19 sec that things go fine. Again, I never faced this issue not even one before July update. Awaiting your response
    because I am not seeing any progress on this or updates from your side..... We need to know what's going on
  7. Resvon Win User

    Your TV signal was lost...

    Just to note that my #1 no longer seems to work. #2 still does but is mighty inconvenient when your DVR happens to be recording and you can turn it off. What a frustrating device this has been.
  8. Mister Quimby Win User

    Your TV signal was lost...

    Hey there xcwilzx!

    Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
  9. xcwilzx Win User

    Your TV signal was lost...

    This has been happening to me too for quite some time. Being able to run my cable box through my xb1 was convenient due to having a sound bar with an optical output and my tv not supporting optical. Running it through the xb1 it sounds great...when it's
    working...which lately has proven to be very rare. Did you guys ever get it fixed? I've seen others complain about the same issue with no fixes.
  10. mikemisanthropy Win User

    Your TV Signal Was Lost

    well, i'm unplugging my cable box from my xbox one, since it never works anymore. when i got my xbox one, live tv worked most of the time and, if it didn't, it was easily resolved. now, through the last few updates, live tv works 5% of the time if i'm
    lucky, with no way to resolve the error when it occurs. so the update effectively took away functionality from my xbox one, and i'm now unplugging something that's supposed to be a core feature of the system over PS4. way to go xbox/microsoft. cheers all
    around on this one. good job.
Thema:

We've lost your tv signal update

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