were widgets and apps should be it states "having trouble connecting? it might be a ...

Before you ask...

yes I have gold in good standing. also, I can stream Netflix and play titan fall with friends

however

my party chat doesn't work now

and the widgets are gone!

wtf?

any help is appreciated.

:)

 

Pinned apps disappear from home screen on Xbox One

My xbox says my pins aren't available sorry they should be back soon. On the other side of the dash board . Where the store is it says having trouble connecting it might be a problem on our side were working on it. Is anyone else having this problem?

 

Pins not appearing on home screen and more...

On my home screen my pins do not appear.

instead it says "Your pins aren't available. They should be back soon".

and also on the right of my home screen where the updates and store were it says,

"Having trouble connecting? It might be a problem on our side. we're working on it".

It has been like this for several days now.

 

This has been a coming problem in the past couple of days it seems like.

Try disconnecting from your internet and then reconnecting.

If that doesn't work, try a hard reset (5-10 seconds of pressing the power button, wait for the click, and then wait until the power brick is amber before turning it on again).

Good luck!

 

i have had this message now for 2 days (your pins aren't available) sorry about that. they will be back soon. There is also another message i have gotten also (Having trouble connecting?) it might be a problem on our side. We are working on it. i can playing
my game but can't get into the xbox store.

 

Same here. Anybody with Microsoft care to respond? It has been problem after problem since day one.

 

I'm having the same issue , it's been ever since the update

 

Go to settings- network- advanced settings and clear mac address. Try that it worked for me.

 

OLDSKOOL uk is right clear mac address and it should work with no problem just did it and it worked for me.

 

Yep that works.

Go to settings- network- advanced settings - alternate mac address - and clear (system will restart)

all good to go

 

Thanks OLDSKOOL uk, this method works!

 

Worked for me too. I found other places online that say just to restart which might have been what really worked.

How do we get Microsoft to fix it for real on their end?

 

The above solution works, but then the problem shows up every day or two thereafter. Been happening for awhile now. Been considering just ditching the console for the PS4 sadly. Where is microsoft on this one?