"We're having trouble connecting to Microsoft Solitaire"

MrJones1959 · May 24, 2018

This message comes up frequently after the latest "upgrade" … no matter how many times I click "Retry", I just get back to the same message, and I wind up having to cancel and play the game again. It's strange that there's no trouble connecting to the ads.
Do you suppose someone could fix this, so the game is playable and we don't lose progress?

:)

SugaredYapper73 · May 24, 2018

Microsoft games

Microsoft Solitaire Collection message says having trouble connecting to the internet WTH?

FoggyCoder997 · May 24, 2018

I am having the same problem as the other players with microsoft collection. My timing today is 5hrs

Again, Microsoft is screwing with the comment, "We're having trouble connecting to the Solitaire service." Of course if I contacted them, they would claim it is my Internet service, but obviously I have an Internet connection which is working perfectly.

MrJones1959 · May 28, 2018

And it's still happening … nice to see that Microsoft support is so "Johnny on the spot".

Pauliw25 · May 30, 2018

And it's still happening … nice to see that Microsoft support is so "Johnny on the spot".
Click to expand...

Just to let you know, even though this does NOT fix the problem -- you are not the only experiencing this problem - and like you said - it seems MS does not consider this a High Priority Problem!

MrJones1959 · Jun 1, 2018

And it's still happening … nice to see that Microsoft support is so "Johnny on the spot".

Just to let you know, even though this does NOT fix the problem -- you are not the only experiencing this problem - and like you said - it seems MS does not consider this a High Priority Problem!
Click to expand...

Thanks for the comment. It's still going on. I'm guessing these forums are just here to make us feel better.

SorestWheel1916 · Nov 2, 2018

And it's still happening … nice to see that Microsoft support is so "Johnny on the spot".

Just to let you know, even though this does NOT fix the problem -- you are not the only experiencing this problem - and like you said - it seems MS does not consider this a High Priority Problem!

Thanks for the comment. It's still going on. I'm guessing these forums are just here to make us feel better.
Click to expand...

Spent two hours with ms they only screwed up my comp with a dumb idea create a new profile transfer from cloud don't ever do that they saw the message and tried but failed so i ended up recovery and still same message after redoing my comp I now despise
Microsoft useless co.

Pauliw25

And it's still happening … nice to see that Microsoft support is so "Johnny on the spot".

Just to let you know, even though this does NOT fix the problem -- you are not the only experiencing this problem - and like you said - it seems MS does not consider this a High Priority Problem!

SorestWheel1916

And it's still happening … nice to see that Microsoft support is so "Johnny on the spot".

Just to let you know, even though this does NOT fix the problem -- you are not the only experiencing this problem - and like you said - it seems MS does not consider this a High Priority Problem!

Thanks for the comment. It's still going on. I'm guessing these forums are just here to make us feel better.

Spent two hours with ms they only screwed up my comp with a dumb idea create a new profile transfer from cloud don't ever do that they saw the message and tried but failed so i ended up recovery and still same message after redoing my comp I now despise
Microsoft useless co.

MrJones1959

And it's still happening … nice to see that Microsoft support is so "Johnny on the spot".

Just to let you know, even though this does NOT fix the problem -- you are not the only experiencing this problem - and like you said - it seems MS does not consider this a High Priority Problem!

Thanks for the comment. It's still going on. I'm guessing these forums are just here to make us feel better.

MrJones1959

And it's still happening … nice to see that Microsoft support is so "Johnny on the spot".

FoggyCoder997

Again, Microsoft is screwing with the comment, "We're having trouble connecting to the Solitaire service." Of course if I contacted them, they would claim it is my Internet service, but obviously I have an Internet connection which is working perfectly.

"We're having trouble connecting to Microsoft Solitaire"