Well i wanna pay wif my gift card but i cant but thats the only way i can do it so please take ...

Please help???? · Nov 14, 2018

Please tak money of my balance so i can play with my only friends ive known them 8years please

:)

GustavoWeiss · Nov 14, 2018

Just wanna pay my live gold

So i wanna pay my gold for play my games but i cant, i have microsoft credits enough to pay, i use gift card because i dont have a credit card, please just want to play

Molinsky · Nov 14, 2018

"Your purchase cannot be completed at this time. Please try again." And I'm trying over and over again.

Hi! Mister Fizzle, thanks for the reply. Yeah, I talked to the support and they didn't find any issue with my account. After a few minutes, anyway, I was able to use my account balance from the gift card. But the PayPal issue remains.

The problem is: I can only use the gift card money in the console, where I can choose the payment method. Is there a way to pay with the money I have in the Live account balance in the website?

{Parity} · Nov 14, 2018

You will need to contact support directly for issues/questions with billing. Contact Us | Xbox Support

XBF Amber M · Nov 14, 2018

Hi Please help,

Thanks for reaching out to us. If you are having trouble
paying a past due balance on your account for a subscription, then you would need to follow these steps to do so online:

Sign in to your Services & subscriptions page with your Microsoft account.
Note If you don't know your Microsoft account email address or password, use the

Lost Account Solution or the
Lost Password Solution.

Find your past due subscription in the list. The amount past due will be in red.

Select Pay now, and then follow the instructions to pay the balance due.

Please be aware that the payment of the past due balance must be done with either a credit or debit card. Gift cards and Microsoft account balances cannot be used to make the payment. If you are still having trouble making the payment, then I recommend you
contact Xbox Support directly for assistance. It's going to ask if you want help from the virtual agent select
no thanks,pick the category(Games)and just pick a contact method
(request a call from support or Chat is faster).

I hope this helps you out! Please let us know the results.

PalmettoBling · Nov 14, 2018

I'll start off by saying that you cannot purchase Xbox Live Gold directly using funds on your account. You can manage your payment options and billing at
account.microsoft.com and signing in and selecting Payments & Billing.

This page here has more details on the
Payments and Billing.

Please help · Nov 6, 2018

Im sorry but i just put a

£15 gift card to do it now i need to wait till xmasbut thanks 4 your help anyway

Please help😥

Im sorry but i just put a

£15 gift card to do it now i need to wait till xmas

but thanks 4 your help anyway

PalmettoBling

I'll start off by saying that you cannot purchase Xbox Live Gold directly using funds on your account. You can manage your payment options and billing at
account.microsoft.com and signing in and selecting Payments & Billing.

This page here has more details on the
Payments and Billing.

XBF Amber M

Hi Please help,

Thanks for reaching out to us. If you are having trouble
paying a past due balance on your account for a subscription, then you would need to follow these steps to do so online:

Sign in to your Services & subscriptions page with your Microsoft account.
Note If you don't know your Microsoft account email address or password, use the

Lost Account Solution or the
Lost Password Solution.
Find your past due subscription in the list. The amount past due will be in red.
Select Pay now, and then follow the instructions to pay the balance due.

Please be aware that the payment of the past due balance must be done with either a credit or debit card. Gift cards and Microsoft account balances cannot be used to make the payment. If you are still having trouble making the payment, then I recommend you
contact Xbox Support directly for assistance. It's going to ask if you want help from the virtual agent select
no thanks,pick the category(Games)and just pick a contact method
(request a call from support or Chat is faster).

I hope this helps you out! Please let us know the results.

{Parity}

You will need to contact support directly for issues/questions with billing. https://support.xbox.com/contact-us

SuslikVuslik

well i have only one way to get around that and thats gift cards

Well i wanna pay wif my gift card but i cant but thats the only way i can do it so please take ...