Weird Temporary "service info is unavailable" !

Discus and support Weird Temporary "service info is unavailable" ! in XBoX on Consoles to solve the problem; Greetings My xbox one have a weird problem in last few weeks! Everytime when i turn my console on, it's not connected to xbox live, however network... Discussion in 'XBoX on Consoles' started by Battle 4 Persia, Oct 19, 2015.

  1. Weird Temporary "service info is unavailable" !


    Greetings

    My xbox one have a weird problem in last few weeks!

    Everytime when i turn my console on, it's not connected to xbox live, however network troubleshooter says "it's all good" and NAT type is Open.

    I can't do anything to get it connected to xbox live and nothing in dashboard appears (i did every troubleshoots available over xbox site and internet), because it says the console is connected to the Internet.

    The weird part is the problem is temporary! As the console connects to Xbox live after about 15-20 minutes itself. And it's happening every time i turn the console on.

    What's going on? Why am i have to wait about 20mins to "service info is unavailable" changes to "all services are available"?

    Will be appreciated for any help

    Thanks

    *sorry for bad English

    :)
     
    Battle 4 Persia, Oct 19, 2015
    #1
  2. Kynero
    Kynero Guest
    How do i connect to IPv6

    I called Verizon as I have Fios 1 Gigabit internet and they told me IPv6 has not been rolled out yet in Pittsburgh, PA.
     
    Kynero, Oct 19, 2015
    #2
  3. pinkeye4life
    pinkeye4life Guest
    pinkeye4life, Oct 19, 2015
    #3
  4. AlexVlasak
    AlexVlasak Guest

    Weird Temporary "service info is unavailable" !

    I did a hard reset and it seemed to work for me. Hold the power button until the Xbox turns off then unplug it from the wall. Wait 60 seconds, plug it back in and turn it on.
     
    AlexVlasak, Oct 19, 2015
    #4
  5. did the power cycle several times in several days. still the same
     
    Battle 4 Persia, Oct 20, 2015
    #5
  6. Mister Maka
    Mister Maka Guest
    Hi Battle 4 Persia!

    How do you currently have your Xbox One connected to the internet, wired or wireless? Also, do you have your console set to 'Instant on' or are you using 'Energy-saving'?

    Just to make sure we run through all possible solutions, let's give the steps in this

    Xbox One Disconnection Guide
    a go. You might also want to try creating a Static IP for your Xbox One.
     
    Mister Maka, Oct 21, 2015
    #6
  7. My console is connected wired, and is set instant on

    And yeah i did through all solutions, and tried static ip

    Still the same!
     
    Battle 4 Persia, Oct 22, 2015
    #7
  8. Weird Temporary "service info is unavailable" !

    Recently i figured out something

    My friend in another part of city, and with different isp, have the same problem i have!

    ?!
     
    Battle 4 Persia, Oct 22, 2015
    #8
  9. Mister Maka
    Mister Maka Guest
    Just to check your network connection, can you share what your network speeds show up as under your Xbox One console's detailed network statistics? That can help us narrow this down further.

    To get your Detailed Network Statistics, press the menu button on the controller while on the home screen and scroll down to settings. Under settings select Network and move to the right which will listed the option for Detailed Network Statistics.

    Thank you!
     
    Mister Maka, Oct 23, 2015
    #9
  10. Actually, when i test network connection or multiplayer test, everything is alright and says it's all good. but when i check the detailed network statistics, it says You need to be online to see the detailed network statistics!

    but as i said in first post, after 15-20 minutes, everything goes alright and Live dashboard loads.
     
    Battle 4 Persia, Oct 25, 2015
    #10
  11. Stephane_T
    Stephane_T Guest
    I'm having the same problem today. Exact same symptoms.... Hard reset does not help. Hard wired via powerline. Network is good. Tested cable / internet connection on my laptop.
     
    Stephane_T, Oct 31, 2018
    #11
  12. Battle 4 Persia Win User

    Weird Temporary "service info is unavailable" !

    Recently i figured out something

    My friend in another part of city, and with different isp, have the same problem i have!

    ?!
  13. Battle 4 Persia Win User

    Weird Temporary "service info is unavailable" !

    My console is connected wired, and is set instant on

    And yeah i did through all solutions, and tried static ip

    Still the same!
  14. Mister Maka Win User

    Weird Temporary "service info is unavailable" !

    Hi Battle 4 Persia!

    How do you currently have your Xbox One connected to the internet, wired or wireless? Also, do you have your console set to 'Instant on' or are you using 'Energy-saving'?

    Just to make sure we run through all possible solutions, let's give the steps in this

    Xbox One Disconnection Guide
    a go. You might also want to try creating a Static IP for your Xbox One.
  15. Battle 4 Persia Win User

    Weird Temporary "service info is unavailable" !

    Actually, when i test network connection or multiplayer test, everything is alright and says it's all good. but when i check the detailed network statistics, it says You need to be online to see the detailed network statistics!

    but as i said in first post, after 15-20 minutes, everything goes alright and Live dashboard loads.
  16. Battle 4 Persia Win User

    Weird Temporary "service info is unavailable" !

    did the power cycle several times in several days. still the same
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Weird Temporary "service info is unavailable" !

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