Weird issue with streaming to a Win10 laptop

Boothdom · Mar 4, 2019

Hi there,

Of late, I've lost the ability to stream to my Win10 laptop. For context, this is how I play the majority of my time and have done for a number of years. My Xbox One is visible in the app. It allows me to connect and initiate the steam function but after
the initial stream page rolls up it never actually gets to the Xbox screen. I just get the transparency of the app.

Things that are relevant:

Both the xbox and the pc are wired connections.

I'm in the Alpha Skip Ahead preview ring.

I've tried hard resetting both the Xbox and the PC, also both are up to date as of this morning.

The settings on the Xbox are set to allow streaming and connection from any device.

I've tried it with both the usual and beta Xbox app and I get the same result on both.

The stream test function returns four red "x"s, whereas previously I've used the "very high" setting without issue.

To emphasise; this is a new problem. I've streamed hundreds of hours of gaming with this exact set up and as far as I can tell nothing has changed from my perspective. Unless there had been an update to either the app or the Xbox?

Hope someone can help.

Thanks,

Dom

:)

ArminatorX

Hi there,

Of late, I've lost the ability to stream to my Win10 laptop. [...]

Things that are relevant:

[...]

I'm in the Alpha Skip Ahead preview ring.

[...]

To emphasise; this is a new problem. I've streamed hundreds of hours of gaming with this exact set up and as far as I can tell nothing has changed from my perspective. Unless there had been an update to either the app or the Xbox?

Since you say you are in Alpha Skip Ahead, and that issue happened just now, please file feedback via the Xbox Insider App, and check the

Xbox Insider Reddit if others have similar issues.

It might be an issue introduced in a Skip Ahead version. So please inform the team of your issue via the Feedback option and through the Insider Reddit.

EDIT: It seems that other
Alpha and Alpha Skip Ahead Users have the same issue. So it's not an issue with your setup, but a bug that was introduced in this Alpha/Skip Ahead.

You'll just have to wait until that issue gets resolved, and remember to file feedback!

Boothdom

Yeah, I have. Thanks for the reply.

I posted here as I've exhausted all of the other normal avenues.

Thanks again, I guess I'll keep looking.

Dom

Arielle251

Okay, no problem! I would recommend reaching out to Xbox Support directly and seeing if they can give you some more information on this: https://support.xbox.com/en-US/contact-us

Arielle251

Hi, I'm not sure why you would be encountering this problem currently and you've tried a lot of the troubleshooting I can think of! Have you happened to already view this website/article? https://support.xbox.com/en-US/games/troubleshooting/troubleshoot-xbox-app-game-streaming

XBF Crystal P

Hey there Boothdom!

Thank you for letting us know about the issue. We'll be locking the thread as per the issue pertaining to the Insider
Program update. As mentioned above by Arminator, please file feedback via the Xbox Insider App, and check the

Xbox Insider Reddit if others have similar issues. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

Thank you and have a great day.

Weird issue with streaming to a Win10 laptop