Weird error

Weird 80153 is now repairs weird they must have changed the error codes because it usually is region errors

You'll definitely need to contact customer support on this one so they can take a look at your account and see what the issue is. You can do it by clicking on the Support tab and requesting a call back or just call 1-800-4MY-XBOX

Hi Garys Xbox

unfortunately doesn't seem to be a browser issue. I have tried from different PC using IE8/9 firefox and chrome, but it just doesn't work. I have recovered this gamertag after several years but now I am afraid to purchase a gold memebership and not being
able to see the achievements online. I would rather prefer to create a new one... nevertheless I am intrigued by the error. Isn't possible to escalate the issue to tech support? Who do I need to contact?

Thanks in advance.

Hello JOSELMA GUENES CAVALCANTI,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you are having trouble signing in to microsoft.com with your other account. This sounds like a frustrating issue.



There are a few possible reasons why this might happen. One is that you might have mistyped your account name or password when trying to sign in. Another is that your account might have been compromised or suspended by Microsoft for violating the terms of service.



To troubleshoot this issue, please follow these steps:



- Make sure you are entering your account name and password correctly. Check for any typos, capitalization errors, or extra spaces. If you are not sure about your password, you can try to reset it using this link: Reset your password (live.com)

- Try to sign in using a different device or browser. Sometimes, clearing your browser cache and cookies can also help resolve sign-in issues.

- If none of the above steps work, please contact Microsoft Support directly.



I hope this helps. Please let me know if you have any other questions or concerns.

Thank you.

Hey

Sorry for the late reply. When I log in I get the error I have previously mentioned.

The status says LOADING but I am able to browse the website.