Weird behaviour in Microsoft store

Discus and support Weird behaviour in Microsoft store in XBoX Sales and Promo to solve the problem; Just noticed some really strange behaviour in the store when trying to buy a game. When I logged in the price for a game was $59.95 and then when I... Discussion in 'XBoX Sales and Promo' started by DickieBamford, Nov 16, 2018.

  1. Weird behaviour in Microsoft store


    Just noticed some really strange behaviour in the store when trying to buy a game. When I logged in the price for a game was $59.95 and then when I went to pay the price changed to £59.95 - That's a really weird exchange rate. Surely the cost for UK Gamers
    buying things through the store should be at an exchange rate of something nearer to $1 = £.078 (17th November 2018). I was expecting the price should be £45. What a rip off Microsoft! #greed

    :)
     
    DickieBamford, Nov 16, 2018
    #1
  2. Whagi
    Whagi Guest
    Can someone test something for me ?

    This is not normal behaviour. Get it replaced at the store you bought it from. Or call Microsoft Support to have it replaced.
     
    Whagi, Nov 17, 2018
    #2
  3. iwb100
    iwb100 Guest
    Is my Xbox Dying?

    Try a hard reboot too, that fixes all sorts of weird behaviour for me.
     
    iwb100, Nov 17, 2018
    #3
  4. denis97g
    denis97g Guest

    Weird behaviour in Microsoft store

    you should buy in your region.
     
    denis97g, Nov 17, 2018
    #4
  5. Darkwolfecze
    Darkwolfecze Guest
    I think it is with tax included

    This is why
     
    Darkwolfecze, Nov 17, 2018
    #5
  6. But I'd rather buy in US Dollars because it's $17.98 cheaper. I don't understand why UK gamers have to pay a premium. The exchange rate Microsoft are using is $1 = £1 which is crazy. And they're not paying tax on this purchase in the UK.
     
    DickieBamford, Nov 17, 2018
    #6
  7. Hi there

    The safest option would be to buy any game or dlc from your region just in case anything gose wrong.

    Also every UK purchases digital or physical have the tax already included in the price
     
    bloodbringer16, Nov 17, 2018
    #7
  8. brandiesel1
    brandiesel1 Guest

    Weird behaviour in Microsoft store

    They don't normally do $1 = £1

    Normally it's cheaper in pounds. They do however, keep euro and dollars the same.
     
    brandiesel1, Nov 17, 2018
    #8
  9. What region is your account logged into? You are charged based on your location and not exchange rates with other regions/currencies, that's not greed but reality.
     
    MarsNeedsTacos, Nov 17, 2018
    #9
  10. Christyna64
    Christyna64 Guest
    If you buy a game for one region then there is no guarantee the game will work for the region you are trying to play it in. Most media is region locked.
     
    Christyna64, Nov 17, 2018
    #10
  11. It's not just about the exchange rate, it is the way we use money. It's always been like that with games. If it's $60 it will be £60.
     
    Gamingboy177 (Sam), Nov 6, 2018
    #11
  12. Atherza Win User

    Weird behaviour in Microsoft store

    It's not just about the exchange rate, it is the way we use money. It's always been like that with games. If it's $60 it will be £60.
  13. Christyna64 Win User

    Weird behaviour in Microsoft store

    If you buy a game for one region then there is no guarantee the game will work for the region you are trying to play it in. Most media is region locked.
  14. brandiesel1 Win User

    Weird behaviour in Microsoft store

    But I'd rather buy in US Dollars because it's $17.98 cheaper. I don't understand why UK gamers have to pay a premium. The exchange rate Microsoft are using is $1 = £1 which is crazy. And they're not paying tax on this purchase in the UK.
    They don't normally do $1 = £1

    Normally it's cheaper in pounds. They do however, keep euro and dollars the same.
  15. denis97g Win User

    Weird behaviour in Microsoft store

    you should buy in your region.
  16. Darkwolfecze Win User

    Weird behaviour in Microsoft store

    I think it is with tax included

    This is why
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Weird behaviour in Microsoft store

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