Website & X360 doesn't recognise that I have already got Alan Wake (from QB offer)

Discus and support Website & X360 doesn't recognise that I have already got Alan Wake (from QB offer) in XBoX Sales and Promo to solve the problem; I purchased Quantum Break and eventually received my Alan Wake code after a while. I successfully redeemed the code on the website, and i subsequently... Discussion in 'XBoX Sales and Promo' started by King0fAmerica, Apr 26, 2016.

  1. Website & X360 doesn't recognise that I have already got Alan Wake (from QB offer)


    I purchased Quantum Break and eventually received my Alan Wake code after a while. I successfully redeemed the code on the website, and i subsequently downloaded it onto my Xbox One. It is listed as purchased on my account at Sign in to your Microsoft account and
    at https://account.xbox.com/en-GB/MyGames/Xbox360

    However when I try to download it onto my Xbox 360, it doesn't recognise it as purchased and displays the full price and therefore I can't download it. Also when I navigate to the Alan Wake game page on the website (Alan Wake)
    this page also doesn't recognise that the game is purchased, and again displays the full price rather than "Already Purchased".

    This problem is for the same account for the Xbox One, Xbox 360 and website.

    How do get my Xbox 360 to recognise that I've purchased this game so that I can download it?

    :)
     
    King0fAmerica, Apr 26, 2016
    #1
  2. CPTKEN83
    CPTKEN83 Guest
    READ FIRST: An update regarding Quantum Break pre-order codes

    Now got Alan Wake. Only QB W10 left.
     
    CPTKEN83, Apr 26, 2016
    #2
  3. No Alan Wake or Windows 10 version of QB codes received after pre-order

    Hallo,

    habe QB für xbox one Gekauft und habe auch noch keine Codes für Alan Wake bekommen.

    Was ist los bei euch Website & X360 doesn't recognise that I have already got Alan Wake (from QB offer) :(

    Mfg

    Maik

    [Translation: Hello,

    have QB for xbox one Bought and also got no codes for Alan Wake.

    What's going on with you Website & X360 doesn't recognise that I have already got Alan Wake (from QB offer) :(

    Mfg

    Maik]
     
    TheHurricaneOne, Apr 26, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Website & X360 doesn't recognise that I have already got Alan Wake (from QB offer)

    Smwutches, Apr 27, 2016
    #4
  5. I tried to add to the download queue from the website, but had no success with that approach..

    I eventually got it downloaded via the download history via the console as suggested, although if I look up the game in the store it's still showing the price to purchase rather than Play or Download Again. Weird
     
    King0fAmerica, Nov 3, 2018
    #5
  6. Smwutches Win User

    Website & X360 doesn't recognise that I have already got Alan Wake (from QB offer)

  7. King0fAmerica Win User

    Website & X360 doesn't recognise that I have already got Alan Wake (from QB offer)

    I tried to add to the download queue from the website, but had no success with that approach..

    I eventually got it downloaded via the download history via the console as suggested, although if I look up the game in the store it's still showing the price to purchase rather than Play or Download Again. Weird
  8. CPTKEN83 Win User

    READ FIRST: An update regarding Quantum Break pre-order codes

    Now got Alan Wake. Only QB W10 left.
  9. SolFyre Win User

    Still have not received Alan wake, American nightmare, or quantum break windows codes

    I received my Quantum Break download, however I never got the Alan Wake codes for preordering QB
  10. RetroMetal Win User

    READ FIRST: An update regarding Quantum Break pre-order codes

    Finally got both Alan Wake codes, still waiting for QB-WX code but here is hoping.
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Website & X360 doesn't recognise that I have already got Alan Wake (from QB offer)

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