Webroot and Back 4 Blood Easy Anti Cheat EAC

HakushoFan · Nov 8, 2021

I am currently playing Back 4 Blood on PC through the Xbox Pass

Currently the only workaround for me to play this is to completely uninstall Webroot whenever I want to play Back 4 Blood. The game developer's website does not offer any solutions either.

I have searched the web and even asked on steam forums and the supposed fix is to add EAC to Webroot's Whitelist. I have already searched up the standard EAC and EAC_EOS versions in my C: folder but this still does not let me play the game. I have tried to search for the EAC folder associated with Back 4 Blood but it DOES NOT EXIST when I look for it in my install location which I discovered is a folder called "WarnerBros.Interactive.e172091a-6630-4ff3-959f-830_ktmk1xygcecda".

If anyone knows how to locate the proper EAC program or have somehow made the game work on PC *with* webroot installed I would appreciate an answer.

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello HakushoFan, these are the issues currently known with Back 4 Blood.

Try to follow the procedure below.

Game Crashes at EZ Anti Cheat check

https://answers.microsoft.com/en-us/xbox/forum/...

"If you are running a third-party anti-virus program, you need to allow EZ Anti Cheat to run and bypass your software or alternatively you can disable your anti-virus program.

You can also attempt to right click the game application icon and run it as an admin. This gives the game administrator rights allowing it to bypass most restrictions."

Nursemorph

Nope still using webroot

I'd be tempted to disable Webroot and try...you will still have protection from Windows built-in programs anyway. Whether this might be the cause is debatable...however, Webroot and Game Pass do not have a good history.

Depending on what games you are trying to install (asides from Halo of course), it could be the EAC (EZ Anti-Cheat) which is causing it as that and Webroot seemingly don't like each other....doesn't explain Halo though as that game uses no anti-cheat measures apparently. Still worth trying

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Perform a clean boot and also disable as many third-party programs as possible running on your PC. Check if your antivirus has quarantined the game file and disable it too.

Instructions for making a clean boot are at this link.

https://support.microsoft.com/en-us/topic/how-t...

If the problem persists, try reinstalling the easy anti-cheat program.

https://www.easy.ac/en-us/support/game/guides/i...

If the issue still persists, I recommend contacting the game's developer.

XBF-JoannaDark

Hi Kengo,

Thanks for reaching out to the Xbox forums! I am sorry to hear that you are struggling with getting Back 4 Blood to work. Let me provide you with a solution that worked for me, as I encountered a similar issue. Please check or disable any third-party anti-virus you might be running, as this conflicts with the Anti-cheat software. I also right-clicked on the game and ran it as admin once I disabled my anti-virus software blocking the game. Second, Let provide you with the link to Turtle-Rock studios, as there you can filter by platform, report a bug, and track issues. Here is the link Back 4 Blood (wbgames.com). I hope my solution works for you and that you do not have to report a bug to the developer. I hope these suggestions help! If this answers your question, please mark the thread as “Answered.”

Nursemorph

There are others with the same issue, yes. I have seen mention by one player elsewhere that their game finally launched after trying 8-10 times. No official mention of it on any of the various Xbox Twitter accounts

Webroot and Back 4 Blood Easy Anti Cheat EAC