Webcam not connecting

Thanks for your Response.

broadcast with a webcam on Mixer is for broadcasting which works fine.

Problem is Logitech C930e Webcam (Any Webcam) is not responding to "Hi Cortana". Digital Assistant is also on, and Cortana works completely fine with any connected Headphone. How can I use Cortana with a webcam mic?

Hello 🖤𝑌𝑜 𝑆𝑜𝑦 𝑆𝑝𝑝𝑎𝑟𝑘𝑧🖤,

We appreciate for your patience.

You can try checking if your camera is set to On in the guide by going to Capture & share > Live streaming > Camera options. If that doesn’t work, you can try validating your webcam is working with Skype on the console.

Not all webcams are compatible with Xbox Series S. You need a 1080p webcam that has a YUY2 or NV12 format to stream with it. Most Logitech and Microsoft LifeCam webcams have this format1. Some webcams compatible with Xbox Series S include Logitech C925-e, Logitech C920, Razer Kiyo, Logitech C270, Logitech C625, Angetube 967 with Xbox One S and Nexigo N660 with Xbox One S.

• Live stream with a webcam on your Xbox console | Xbox Support
  

If you’re still having trouble, you can try contacting Xbox support for further assistance.

Kind regards,,



Moderator

Microsoft Community

The device started when I first got it, which was 4 days ago. The device was never working with the xbox but it does work on my computer. I’ve tried suggestions from other helpers but they never worked.

Hello 🖤𝑌𝑜 𝑆𝑜𝑦 𝑆𝑝𝑝𝑎𝑟𝑘𝑧🖤,

Welcome to Xbox Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We are sorry to hear that. It seems that the Nexigo N60 webcam is compatible with Xbox Series S but when you got to stream, the webcam is not recognized by the system of Xbox Series S.

Let us check on this together and sort this out to assist your concern. However, before we proceed, we would like to ask few questions about it.

1. When did thee issue start?
   
2. Was this working before?
   
3. Recent activity or changes made before the issue appeared?
   

These above questions would help us provide the necessary information. Once we have gathered all the information, we will formulate the viable solution to help you with your case.

For the meantime, there are some things you can try to troubleshoot the issue:

1. Make sure that your Xbox Series S is updated to the latest version.
   
2. Try plugging the webcam into a different USB port on your Xbox Series S.
   
3. Try plugging the webcam into a different device to see if it works.
   
4. Check if your webcam is listed in the Xbox Series S settings under “Devices & Accessories” > “Webcams” > “Add a webcam”.
   

You may also check this link for more information. Live stream with a webcam on your Xbox console | Xbox Support

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Moderator

Microsoft Community

Hi 🖤𝑌𝑜 𝑆𝑜𝑦 𝑆𝑝𝑝𝑎𝑟𝑘𝑧🖤,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)






Thank you for your understanding.



Kind regards,



Moderator

Microsoft Community