We Were Unable to Sign in to your Xbox Account

Discus and support We Were Unable to Sign in to your Xbox Account in XBoX on Consoles to solve the problem; No matter what I do it won't let me sign in to any of my Xbox accounts and won't let me make another one.This is a Link it Keeps Sending me to: The... Discussion in 'XBoX on Consoles' started by ProLovingLola, Oct 12, 2017.

  1. We Were Unable to Sign in to your Xbox Account


    No matter what I do it won't let me sign in to any of my Xbox accounts and won't let me make another one.This is a Link it Keeps Sending me to:
    The First Link
    /The Second Link.
    Btw it lets me sign in online but can't do
    anything the internet.

    :)
     
    ProLovingLola, Oct 12, 2017
    #1
  2. we were unable to sign you in to xbox live

    It could be there is an error on that page currently.

    Usually if I get that error, I try using EDGE browser, this usually resolves the issue.
     
    DIPDIP0TAT0CH1P, Oct 13, 2017
    #2
  3. n.asalim
    n.asalim Guest
    we were unable to sign you in to xbox live

    i have to sign in xbox live I tried but it show JSON string error how can it solve
     
    n.asalim, Oct 13, 2017
    #3
  4. Noah Mitchell l1 Win User

    Plz Help

    It usually says authenticator error like this one

    We were unable to sign you in with your Xbox Live account. Please visit xbox.com and sign in to verify/update your Xbox Live account. This error usually indicates that
    your Microsoft account has no Xbox Live Gamertag, or that your account must be updated in some way, such as agreeing to an updated terms of use.
  5. benbro2020 Win User

    Linking xbox account with Bungie account to cross save

    The error message is : We were unable to sign you in with your Xbox Live account. Please visit xbox.com and sign in to verify/update your Xbox Live account. This error usually indicates that your microsoft account has no Xbox Live gamertag, or that your
    account must be updated in some way, such as agreeing to an updated terms of use.

    I think the account is a child account so how would I enable permissions? Tried after logging onto both websites and still get the error.
  6. XBF Leo G Win User

    Проблема НЕ захода в учётную запись на PS4 -[Translation - The problem is NOT logging into your PS4 account]

    Hello DethGraf

    Thank you for posting on the Xbox forums. We understand that you are unable to remain signed in to your Microsoft account through Minecraft for the PlayStation 4. You mentioned that you were able to sign in to Xbox Live. Does this
    mean you already signed in to the
    Xbox website
    with your Microsoft account? The general solution to this issue is to associate your Microsoft with an Xbox profile. This is done by signing in to the Xbox website with your account so you can receive a gamertag. After this process is complete,
    you should be able to sign in to your Microsoft account on Minecraft for PlayStation 4. If you are able to sign in to the websites without experiencing any issues, we suggest reaching out to

    Mojang Support
    for more assistance. We hope this information helps!
  7. rambutulon-E1B46A30- Win User

    Error 83118853 re-authorisation impossible as site returns an error

    This is the error I get on the parental reauthorise flow

    We were unable to sign you in

    Your account is missing a full name or date of birth. Visit account.live.com to update the required information, then try again.

    OK
  8. XBF Eladio M Win User

    compre juegos en xbox me cobraron y no los tengo [Mod Translation - I bought games on xbox they charged me and I don't have them]

    Hey Santiago

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are inquiring about requesting a refund for an item you purchased.

    If you are unable to see these games via you order history, then we are unable to process a refund for you on that account.

    This would imply that if you were charged, they were purchased on a separate account. Did you purchase these via your account on the Xbox you usually use?

    Its possible that you may have be signed into a different account when you completed these purchases.

    Do you have any other accounts on your console? If you do, it would be best to check the order history on those accounts.
Thema:

We Were Unable to Sign in to your Xbox Account

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