"We were unable to get your latest saved data"

Discus and support "We were unable to get your latest saved data" in XBoX on Consoles to solve the problem; Clearly, this message has appeared and tormented those who own Xbox Ones for times since. Is this one of those times? That's what I went to the forums... Discussion in 'XBoX on Consoles' started by MaliciousEwok, Nov 28, 2014.

  1. "We were unable to get your latest saved data"


    Clearly, this message has appeared and tormented those who own Xbox Ones for times since. Is this one of those times? That's what I went to the forums to find out. I have not seen any other posts indicating the same thing, so I'm getting kinda worried.

    Details:

    Issue began to occur late last night on the 28th on November. Issue appeared in Halo: The Master Chief Collection. There were a lot of issues occurring with the game, such as not being able to join parties and a disconnect from an Xbox Live party occurred
    sometime around 5-7pm where I was kicked out of the party and we had to leave the party, create a new one and re-invite everyone. This was the first sign of any issue outside of the game occurring. There was horrendous lag and we were kicked out of some games
    before they even started. I'm not able to tell whether this extends simply to Halo: The Master Chief Collection or the servers themselves; whether this shows the servers going faulty or not. Regardless, after everyone left, I went back on Halo: The Master
    Chief Collection around 9-12ish and received this message.

    The first thing I tried was "Try again". That didn't work, so I hit the same button about 5 more times with no results. Clearly, this wasn't going to work, so I tried hard resetting my xbox. That didn't work either. I tried taking out the disk, hard resetting
    my xbox, and then putting it back in. That didn't work. I tried quitting the app, taking the disk out, hard resetting my xbox and putting the disc back in. That didn't work either. After numerous tries, I gave up.

    It's now the following day. I've tried clicking the try again button numerous times and hard resetting my xbox. I've tested this with other games, such as Forza Horizon 2 and the issue is also occurring. I tried something different this time; I used a different
    Xbox Live account that I own to see if the issue still occurs. It does. This issue only seems to occur on Xbox One, as I've successfully been able to find games on my Xbox 360.

    Has anyone else had this issue? Here's the time in case you have to mix and match:


    1. Time:
      12:46 pm
      Saturday, 29 November 2014 (GMT+11)
      Time in New South Wales 2000

    :)
     
    MaliciousEwok, Nov 28, 2014
    #1
  2. north1085
    north1085 Guest
    "We were unable to get your latest saved data"

    Issue has been resolved.
     
    north1085, Nov 28, 2014
    #2
  3. north1085
    north1085 Guest
    "We were unable to get your latest saved data"

    Clearly, this message has appeared and tormented those who own Xbox Ones for times since. Is this one of those times? That's what I went to the forums to find out. I have not seen any other posts indicating the same thing, so I'm getting kinda worried.



    Details:



    Issue began to occur late last night on the 28th on November. Issue appeared in Halo: The Master Chief Collection. There were a lot of issues occurring with the game, such as not being able to join parties and a disconnect from an Xbox Live party occurred sometime around 5-7pm where I was kicked out of the party and we had to leave the party, create a new one and re-invite everyone. This was the first sign of any issue outside of the game occurring. There was horrendous lag and we were kicked out of some games before they even started. I'm not able to tell whether this extends simply to Halo: The Master Chief Collection or the servers themselves; whether this shows the servers going faulty or not. Regardless, after everyone left, I went back on Halo: The Master Chief Collection around 9-12ish and received this message.



    The first thing I tried was "Try again". That didn't work, so I hit the same button about 5 more times with no results. Clearly, this wasn't going to work, so I tried hard resetting my xbox. That didn't work either. I tried taking out the disk, hard resetting my xbox, and then putting it back in. That didn't work. I tried quitting the app, taking the disk out, hard resetting my xbox and putting the disc back in. That didn't work either. After numerous tries, I gave up.



    It's now the following day. I've tried clicking the try again button numerous times and hard resetting my xbox. I've tested this with other games, such as Forza Horizon 2 and the issue is also occurring. I tried something different this time; I used a different Xbox Live account that I own to see if the issue still occurs. It does. This issue only seems to occur on Xbox One, as I've successfully been able to find games on my Xbox 360.



    Has anyone else had this issue? Here's the time in case you have to mix and match:

    1. Time:
      12:46 pm
      Saturday, 29 November 2014 (GMT+11)
      Time in New South Wales 2000
     
    north1085, Nov 28, 2014
    #3
  4. mr4k0bes Win User

    We were unable to get your latest saved data

    I have the same issue with all games and apps, yesterday all worked normal, but today it started...Please help!
  5. damu3030 Win User

    We were unable to get your latest saved data

    I found a work around for the syncing data issue. If you have a mobile hotspot connect it to your Xbox. Then let the game sync. Once it finishes syncing go to networking options and connect your router, but don't disconnect your mobile hotspot until your
    console has connected to your router. Once you are connected to your router disconnect your mobile hotspot. Then play a game and let the game save. Once the game saves you can exit out the game and start another game and you should not have any more syncing
    data issues.
  6. o S T A V x Win User

    We were unable to get your latest saved data

    Thank you Mr XBob you legend! Worked for me! :)
  7. ACCADAKKA Win User

    We were unable to get your latest saved data

    Hi all

    not sure if this will fix it , but if you go to settings and update your xbox (400Mb file) it should fix it

    I have read this somewhere on the net and can't find exact link. It happened to me too, with project cars and forza 6. after the update, started forza 6 and did not get error message

    I think it was on this forum but can't find it

    edit

    here is the link

    http://forums.xbox.com/xbox_support/xbox_one_support/f/4269/t/2071744.aspx?pi7962=2
  8. SilkwormDEE Win User

    We were unable to get your latest saved data

    der sir or madam

    hi am having the same issues but when I tride to deleat my profile an reinstall it more thing s av gone wrong with it like when you high light something on tha left you carnt see the words at all so please help cause I carnt play my games at all now

    yours sincerely
Thema:

"We were unable to get your latest saved data"

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