'we were unable to get your latest saved data'

GiantSandwich79 · Nov 5, 2014

Hello - Not sure if this is related to the current Advanced Warfare problems (5th November 17:30 uk time)

However - when launching COD I am receiving this message
'we were unable to get your latest saved data' . This only gives me the option of TRY AGAIN and USE OFFLINE.

I have uninstalled the game and it is re-isntalling as i type. I have also deleted the very little game data from my previous install.

Thanks in advance

:)

MegaMandalf · Nov 5, 2014

We were unable to get your latest saved data

I have the same problem. I've tried hard resetting, resetting my modem, Disconnecting, turning off and reconnecting, and nothing seems to work. This has happened with both Ethernet and wireless. Help!

cjthespy · Nov 5, 2014

We were unable to get your latest saved data

Here is a solution that worked for me when it said we cannot retrieve your last game save sync issue.

1: press and hold xbox button on console for 10 seconds to turn off.

2: clear cache by pressing and holding xbox button on console for 8 seconds until power brick flashes briefly.

3: unplug power brick from both the wall and console for two minutes and then plug back in.

4: turn back on and enjoy xbox games with cloud sync again.

maxen · Nov 6, 2014

I think this was related to the service outage at the time. The problem should have vanished at around 6pm. If not, head over to the Support Forums and someone will be able to help you out.

mr4k0bes

I have the same issue with all games and apps, yesterday all worked normal, but today it started...Please help!

damu3030

I found a work around for the syncing data issue. If you have a mobile hotspot connect it to your Xbox. Then let the game sync. Once it finishes syncing go to networking options and connect your router, but don't disconnect your mobile hotspot until your
console has connected to your router. Once you are connected to your router disconnect your mobile hotspot. Then play a game and let the game save. Once the game saves you can exit out the game and start another game and you should not have any more syncing
data issues.

o S T A V x

Thank you Mr XBob you legend! Worked for me!

ACCADAKKA

Hi all

not sure if this will fix it , but if you go to settings and update your xbox (400Mb file) it should fix it

I have read this somewhere on the net and can't find exact link. It happened to me too, with project cars and forza 6. after the update, started forza 6 and did not get error message

I think it was on this forum but can't find it

edit

here is the link

http://forums.xbox.com/xbox_support/xbox_one_support/f/4269/t/2071744.aspx?pi7962=2

SilkwormDEE

der sir or madam

hi am having the same issues but when I tride to deleat my profile an reinstall it more thing s av gone wrong with it like when you high light something on tha left you carnt see the words at all so please help cause I carnt play my games at all now

yours sincerely

'we were unable to get your latest saved data'