"We were unable to find your microphone"

Discus and support "We were unable to find your microphone" in XBoX Games and Apps to solve the problem; I am currently on my PC, Windows 10, on the Xbox App. I managed to join my friends party however I couldn't hear anyone. I am using HeadPhones and a... Discussion in 'XBoX Games and Apps' started by BrandonHua, Jun 10, 2017.

  1. BrandonHua
    BrandonHua Guest

    "We were unable to find your microphone"


    I am currently on my PC, Windows 10, on the Xbox App. I managed to join my friends party however I couldn't hear anyone. I am using HeadPhones and a Mic separately however, maybe this is the problem? Thank you for the help.

    :)
     
    BrandonHua, Jun 10, 2017
    #1
  2. Arminator
    Arminator Guest
    “We were unable to find microphone” error

    Before you go around checking for NAT issues and stuff:

    Go to the messages area and try to compose a message. Then click on the microphone button and try to record a voice message.

    If the microphone isn't detected, and you can't hear your voice, then it's a local issue on the controller or the headset itself.

    If it is a headset with 3.5mm headphone jack and 3 rings, try if the headset works on a smartphone.

    If it does work on the smartphone, it might be that the controller is defective.

    Should the headset also not work on the phone itself, it might be that a lead in the headset cable is broken and you have a loose contact.

    Depending on your seating position (as I have experienced it myself), the headset jack is pressing against your lower body when you are holding the controller comfortably. With the cable coming out "straight" from the plug, the cable gets bent a lot, and
    susceptible for broken leads.

    After I got a Plantronics RIG 400HX with a 90° angled plug, I had no issues with broken leads and missing Microphones.
     
    Arminator, Jun 10, 2017
    #2
  3. “We were unable to find microphone” error

    I will give that a try thanks
     
    xXKingHarambeXx, Jun 10, 2017
    #3
  4. BrandonHua
    BrandonHua Guest

    "We were unable to find your microphone"

    Nvm Lads it wasn't plugged in :
     
    BrandonHua, Jun 10, 2017
    #4
  5. BrandonHua Win User

    "We were unable to find your microphone"

    Nvm Lads it wasn't plugged in :
  6. rozelle86 Win User

    We were unable to find a microphone for these people

    Have you tried updated your controller i had a similar issue once
  7. AquarrzSudnnym Win User

    We were unable to find a microphone for these people

    The 3.5mm plug may be faulty and the adapter bypasses it.

    But try the Settings firmware update anyway.
  8. AquarrzSudnnym Win User

    We were unable to find a microphone for these people

    This Headset Support article may assist you. Take note of the headset adapter section as I found this to be the solution to most
    issues with headsets.

    In Settings>Kinect + Devices>Devices and accessories you will see ... (3 dots) click it and do a firmware update even if it reports its up to date.
  9. xXKingHarambeXx Win User

    “We were unable to find microphone” error

    what's your nat type? it's best to have a open nat type .

    I just checked and yes my NAT is set to open.

    at this point I would try to contact support at support.xbox.com
    I will give that a try thanks
Thema:

"We were unable to find your microphone"

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