We see your external storage, but the connection is too weak to use. (0x8082000d)

Hey Gary,

I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

OP I have that same exact drive with the same issues of the xbox one saying that the connection is too weak to use, I tried different micro-usb cables and it still hasn't yielded results. I have even sat it through the SeaTools diagnostic tools (free software
from Seagate that can usually repair drives that have glitches) to no results, admittedly I have not tried using using the micro b 3.0 cable (the cable that the port is actually made for) so maybe that will fix the problem. Once I give it a shot I will post
an update.

Thanks

-Pat

Flash drives can be slower than external drives and the claimed speeds are usually not what you actually get.

It may just be on the cusp which is why the xbox sometimes works with it, perhaps it would be an idea to get a different drive if possible to save the headaches.

Thank you for your time and answer to my question. Have a great day.

ive had that twice in the past, one time was caused by the hdd enclosure being a cheap usb 3.0 enclosure and not worth the time and the other time was due to the usb 3.0 cable being dodgy.

I see it's connected with the cable I'm sure you've already tried but make sure you switch out the cable to see if that's the problem.. you say this is happened before and you've been able to fix it, it may be your hard drive going up..