We purchased the xbox one with minecraft game package and can no longer play after reboot.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

no xbox comes with the game already installed, it is possible to buy an xbox with the game code to redeem it, but it is redeemed in one account, do you know which account this game was redeemed on?

you can see in the order history of the accounts registered on xbox.

https://account.microsoft.com/billing/orders/

Also having exact same problem.

Apparently can no longer play minecraft without repurchasing it through game pass (which I've never once used), even though I purchased "Xbox One Edition" waaaaaaaay back when that was the version of minecraft we got. Have been playing the "new" version
that's just "Minecraft" ever since and now can no longer unless I rebuy through game pass?

Microsoft fix your stuff. This is ridiculous.

From the sound of it, you have Minecraft Xbox One Edition. This edition of the game was discontinued a few years ago. It can still be played, but is no longer supported or updated. To get the bedrock version of the game, then you will have to purchase
Minecraft bedrock version from the Microsoft store on the Xbox. This version is just named Minecraft.

No, you do not need to upgrade to Ultimate. You only need that if you want Game Pass for console, pc, Xbox Gold, Cloud Gaming & EA Play in one package. If you just have Minecraft and want to play online with friends, then you only need a gold subscription. If you do not own Minecraft, then you can purchase it, or get Game Pass for console, and play the game using Game Pass instead.

My son and I are having the same issue, we bought a used Xbox One (original with Kinect). After I read about the Better Together Update we stopped by the local gamestop and purchased the Minecraft Xbox One Edition (I like for him to spend his cash to get
a handle on how money works). We have put in about 6 and a half hours of game play and I even purchased the Star Wars Classic skin pack. So far Minecraft in the Microsoft store only has the option to purchase. What can we do to unlock this so I can play
on the PC while my son uses the console?

Thanks!