we purchased FIFA points for FIFA 19 instead of FIFA 20

Discus and support we purchased FIFA points for FIFA 19 instead of FIFA 20 in XBoX Sales and Promo to solve the problem; Is there any way we can change these to FIFA 20 points. Its Christmas morning . Seems to be lots of money wasted dcdeca95-94c4-452e-9814-a8012a0a432b Discussion in 'XBoX Sales and Promo' started by MccreaPlayz, Dec 27, 2019.

  1. MccreaPlayz
    MccreaPlayz Guest

    we purchased FIFA points for FIFA 19 instead of FIFA 20


    Is there any way we can change these to FIFA 20 points. Its Christmas morning . Seems to be lots of money wasted

    :)
     
    MccreaPlayz, Dec 27, 2019
    #1
  2. crazydude1965 Win User

    we purchased FIFA points for FIFA 19 instead of FIFA 20

    Merry christmas and oops i think you might be looking at a loss with this one.
  3. denis97g Win User

    we purchased FIFA points for FIFA 19 instead of FIFA 20

    you can try to ask for a refund on xbox.com/refund
  4. NaZoooom Win User

    we purchased FIFA points for FIFA 19 instead of FIFA 20

    Hi MccreaPlayz,

    You could try requesting a refund via this link: Request an Xbox digital product refund however
    as it is in game currency you may not be eligible. Check out the link and hope you get the result you want,

    Hope this helps :)
  5. Mannishpatil Win User

    we purchased FIFA points for FIFA 19 instead of FIFA 20

    Xbox support should probably be able to help you. I had a similar situation wherein I bought a DLC on discount but it for only for Xbox and not Play Anywhere.
  6. NaZoooom Win User

    A question about xbox ea access

    Hi msd.sdt,

    I believe that Fifa 19 is available on EA access and Fifa 20 must be purchased but will be discounted with EA access.

    As for Fifa 21, it will likely have to be purchased but with EA access members will be eligible for discount.

    Hope this helps :)
Thema:

we purchased FIFA points for FIFA 19 instead of FIFA 20

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