"We need your profile address." Address locked in and I can't change it.

Discus and support "We need your profile address." Address locked in and I can't change it. in XBoX Sales and Promo to solve the problem; I want to buy xbox game pass and one of the steps forces me to enter my profile address, but I cant enter it since i'm locked in at USA and can't... Discussion in 'XBoX Sales and Promo' started by lQuinnl, Feb 26, 2021.

  1. lQuinnl
    lQuinnl Guest

    "We need your profile address." Address locked in and I can't change it.


    I want to buy xbox game pass and one of the steps forces me to enter my profile address, but I cant enter it since i'm locked in at USA and can't change it myself (it's grayed out).

    :)
     
    lQuinnl, Feb 26, 2021
    #1
  2. Francia J. Win User

    We need your profile address

    Hi Natasha, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    If I may ask, on which website you're trying to change your country?
  3. ngocphi Win User

    We need your profile address

    You havs to use the region migration tool found on this website under my profile and manage my region
  4. JeffPJeff Win User

    Two Xbox Family GamerTags with the same email address

    There is a way you can change your email address
    We can change the email address for SuperDaughter, yes, but we can't log on as LovelyWife at all.
  5. Genji Sojobo Win User

    New Account AMERICAN billing region not AUSTRALIAN, why?

    All I need is for some one to explain the logic of region locking the billing address of a new account made in Australia to America? Why can I not find any simple way of changing my billing address and why is the billing address region locked and unchangable.
  6. Malacath Win User

    somone is accessing my xbox live account from another console

    If you used the profile protection options on this website then not only will they need to redownload the profile but they will be asked for your Live ID and password again before doing so.

    So if you changed your password to something that can't be guessed then you should be safe.

    Personally I would create a new email address just to use as a live ID and change my live ID to that new email address.

    This would make it even harder for the other person to get into your account because they don't know your new email address.
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"We need your profile address." Address locked in and I can't change it.

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