We have bought 2 turtle beach headsets and we can't hear games through it. We can hear...

I can now hear people talk in my headsets but can't use the chat...Guess we'll all be waiting for Ms and the manufacturers to make adapters...Really, really sad they didn't have them made already..But Turtle Beach went ahead and made 2 new headsets for the
xbox 1...Thanks Turtle Beach, we really appreciate you not helping the people that already has your products.......

Exact same issue here for my buddy and I.

I have the Turtle Beach Elite 800X, old Xbox One Dashboard.

My buddy has the Turtle Beach Stealth 500X, new Xbox One Dashboad.

About two days ago, game sound is fine, but in party chat we can't hear anyone else, as where everyone else can hear us fine and each other(they don't have Turtle beach headsets)

Starting to think it's an issue with only TBs.

Hi. Thanks for responding. The headset which worked for the first 5 months was a BUTFULAKE Gaming Headset SL-300.
You can hear through the headset but the mic stopped working (can still hear though). We then purchased a Turtle Beach Ear Force XO Three headset; can hear through the headset but mic doesn't. Don't know if this is true but son says when moving/tampering with
the mic others can hear the noise that creates but when my son speaks into the mic others cannot hear him.

I have to agree with the original post. It is really becoming annoying when I constantly (not just myself, everyone I know) have to reset my xbox because the chat stops working.... I can hear them but they can't hear me...Or they can hear me and I can't
hear them. I had this issue with my xbox headset and with the XBOX ONE turtle beach headset I have.... As does my friends with xbox headsets and different turtle beach headsets.

This happens in all games the controller is updated and all settings as suggested are set , the headset is turtle beach we have 2 of these and both the same chatting works fine but no in game sounds come through the headset