We could't get your latest saved data

TheChirpArtist · Feb 14, 2016

I am getting the error message "We couldn't get your latest saved data" what can I do to fix this so I can play online?

:)

GrottyGiraffe7 · Feb 14, 2016

"We couldn't get your latest saved data"

Lately I've been having a problem where whenever I try to start a game I get an error that says "We couldn't get your latest saved data". There are two options below the error one says "try again" and "use offline". If I try again the same thing happens
and if I go offline then I can't play games such as Overwatch which requires me to be online. I've looked at many posts and many recommend a hard reset. I've done about 20 hard resets and the same error shows up. Are there any things I can do to fix this.

IRB · Feb 14, 2016

We couldn't get your latest saved data

Hi

This is currently a known issue that the Engineering team are working on. Hopefully it won't be long before its get restored.

You can monitor the service status here: Xbox Live Service Status | Xbox Live Service Outage

{Parity} · Feb 14, 2016

Limited

Xbox Live Core Services

02/15/2016 12:29:59 AM

Signing in; creating, managing, or recovering an account; search

Affected platforms: Xbox One Xbox on Windows 10 Affected services:

Signing into Xbox Live

Latest update:

Are you having a tough time signing in to Xbox Live? We’re aware of the issue and we’re working hard to fix things as quickly as possible. Thanks for your patience! We’ll provide an update for you as soon as we have more information.

XBF Brad A

Hi Fellow gamer,

Thanks for reaching out to the forums. We understand you are having issues with save data. We recommend the

guide for storage sync errors. If none of that works try
removing and re-installing your profile.

Thanks,

Brad

IRB

Hi

This is currently a known issue that the Engineering team are working on. Hopefully it won't be long before its get restored.

You can monitor the service status here: https://support.xbox.com/en-gb/xbox-live-status

K33pCalmAndPlay

Thanks OK Fowl for your suggestions my Xbox is now working perfectly.

Hi, can you share the fix for this problem. I am also facing this problem.

GrottyGiraffe7

Thanks OK Fowl for your suggestions my Xbox is now working perfectly.

OK Fowl

Hi,

Take a look at this guide it may help: http://support.xbox.com/en-US/games/troubleshooting/cloud-storage-sync-error-messages

We could't get your latest saved data