"We couldn't stream from your console"

I have been trying to start streaming my games online, but have had 0 luck. Below you will see what I see, and what I have tried.

I CAN connect to the xbox, but streaming fails

1. Turn on my xbox One X

2. Launch xbox App on Windows 10 laptop

3. Connect with xbox one x ( I see the dash and my profile)

4. Hit the steam button

5. I am given the error "we couldn't stream from your console"

Here are some of the things I have tried

1. Tried using both hardwired and wireless connections. (Same error for both)

2. Tried 3 different Windows 10 laptops

3. Verified the xbox app is up to date

4. Verified Windows is up to date

5. Allow stream is enabled in the xbox settings

6. Tried hard reset on xbox

7. Verified profile is the same in the app as it is on the xbox. (There are two on the xbox)

8. Restarted router and modem

9. Test stream has red X's on all fields



:)

 

we couldn't stream from your console try again later

having the same error. "We couldn't stream from your console. Try again later". Until today, I had zero issues streaming. everything is good on my end.

 

we couldn't stream from your console try again later

Getting this message "we couldn't stream from your console try again later" when trying to stream to my laptop.

Very annoying and vague message. How long is later? is there something I need to do? Is there something your working on to fix?

Please help.

 

Hi,

Incorrect configuration setting is one of the possible reasons why you are unable to stream from your console. To help you resolve this concern, let us perform some troubleshooting steps both on Xbox One X and on your computer. Kindly follow the steps below:

On your computer.

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Windows Store. To do this, kindly click the link below:

Click here

Step 2: Reset Xbox app settings.

1. Click Start and click Settings.
2. Select System.
3. Select Apps & features.
4. Find the Xbox app and click Advanced options.
5. Click Reset. Restart your device so that the changes can take effect.

On your Xbox One X

Step 1: Clean mac address.

1. Scroll left on the Home screen to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select Network.
5. Select Network settings.
6. Select Advance settings.
7. Select Alternate MAC address.
8. Select Clear.

Kindly update us with the results.

 

That is a negative, I am still getting the same error. I have checked the network settings also and made sure the laptop can share with others on the same network.

 

It will say connecting, connected, then a pop up will appear saying no controllers are attached. I click continue then it goes dark for a second then the error shows

 

I double checked the ports on the router and the ones for Xbox one have been set but still no luck.

Other ideas?

 

Thanks for keeping us in the loop. Let us further isolate your concern by resetting your console into factory defaults. To do this, you may follow the steps below:

1. Press the Xbox button to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Reset console.
7. On the Reset your console, select Reset and keep my games & apps.

Kindly notify us with the results.