We couldn't remove this console's home Xbox associations

Discus and support We couldn't remove this console's home Xbox associations in XBoX Accessibility to solve the problem; I want to do a factory reset first for obvious reasons. It won't let me reset it though. It says "We couldn't remove this console's home Xbox... Discussion in 'XBoX Accessibility' started by Kaptkoz, Aug 9, 2019.

  1. Kaptkoz
    Kaptkoz Guest

    We couldn't remove this console's home Xbox associations


    I want to do a factory reset first for obvious reasons. It won't let me reset it though. It says "We couldn't remove this console's home Xbox associations" Any idea how to resolve this?

    :)
     
    Kaptkoz, Aug 9, 2019
    #1
  2. XBF Amber M Win User

    We couldn't remove this console's home Xbox associations

    Hey there,

    We will be locking this older thread due to it being revived by a new post. If the issue is
    on going, we recommend creating a new thread
    detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions.

    Thank you!
  3. DrifterX22 Win User

    We couldn't remove this console's home Xbox associations

    There are some issues gong on right now with Xbox Live Service you may want to give it a bit of time and try again.

    Xbox Live Status

    Services


    • [​IMG]
      Limited

      Purchase and Content Usage

      [​IMG]
      8/6/2019, 3:47:41 PM

      Buying items, redeeming codes, or downloading purchases

      Affected platforms:

      [​IMG]

      Xbox One

      Affected services:
      • Buying downloadable items, My games & apps

      Latest update:

      Our engineers and developers are actively continuing to work to resolve the issue causing some members to have problems finding previously-purchased content or purchasing new content. Stay tuned, and thanks for your
      patience.

      Want to get notified when this feature is back online?


    • [​IMG]
      Limited

      Purchase and Content Usage

      [​IMG]
      8/6/2019, 1:14:05 PM

      Buying items, redeeming codes, or downloading purchases

      Affected platforms:

      [​IMG]

      Xbox One

      Affected services:
      • Using prepaid cards or codes for downloadable items or Xbox Live subscriptions

      Latest update:

      Our engineers and developers are actively continuing to work to resolve the issue causing some members to have problems purchasing content. Stay tuned, and thanks for your patience.

      Want to get notified when this feature is back online?


    • [​IMG]
      Limited

      TV, Music and Video

      [​IMG]
      8/6/2019, 4:19:39 PM

      Live TV; Groove or Movies & TV video store, including browsing, purchasing, downloading, and streaming

      Affected platforms:

      [​IMG]

      Xbox One

      Affected services:
      • Browsing the Xbox Video Store and the Xbox Music Store

      Latest update:

      We are aware that some members may be having problems finding previously-purchased content or purchasing new content. We are working to resolve the issue as quickly as possible, and we will be sure to provide you with
      frequent updates.

      Want to get notified when this feature is back online?
  4. darkist1 Win User

    We couldn't remove this console's home Xbox associations

    Hi Kaptkoz,

    Have you managed to reset your xbox home associations?
  5. DrakeGallegos Win User

    First, fortnite wouldn’t launch and now my xbox one stuck on green screen

    im trying to wipe it but it keeps prompting me with “ We couldnt remove this consoles home xbox associations”
  6. Chickenhoop Win User

    Error 0x80a40019 but network test all good.

    It says We were unable to remove this consoles home Xbox associations. And then I have the option to try again continue anyway or cancel
Thema:

We couldn't remove this console's home Xbox associations

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