We couldn't get your latest saved data

M0NOXiDE · Apr 17, 2020

I'm having trouble syncing data for any game that I try to play, which is preventing me from playing online and really playing at all. It tries to sync but ends up showing "We couldn't get your latest saved data"

Yesterday, I could play any game without an issue but today every game is trying to "sync data" on startup. I've tried numerous things after a few quick google searches but i am still unable to play because it continues to endlessly sync data. So after
multiple attempts and no success, I'm looking for any advice for fixing this issue.

Troubleshooting methods i have tried:

Hard Reset

Going "offline" and doing a hard reset

Clearing local game saves

Deleting my profile and reloading it

:)

XBF Brad A

Hi Fellow gamer,

Thanks for reaching out to the forums. We understand you are having issues with save data. We recommend the

guide for storage sync errors. If none of that works try
removing and re-installing your profile.

Thanks,

Brad

IRB

Hi

This is currently a known issue that the Engineering team are working on. Hopefully it won't be long before its get restored.

You can monitor the service status here: https://support.xbox.com/en-gb/xbox-live-status

K33pCalmAndPlay

Thanks OK Fowl for your suggestions my Xbox is now working perfectly.

Hi, can you share the fix for this problem. I am also facing this problem.

GrottyGiraffe7

Thanks OK Fowl for your suggestions my Xbox is now working perfectly.

OK Fowl

Hi,

Take a look at this guide it may help: http://support.xbox.com/en-US/games/troubleshooting/cloud-storage-sync-error-messages

We couldn't get your latest saved data