"We couldn't get your latest saved data" error?

lordkai385 · May 15, 2015

The suggestion on a fix doesn't work

Mister Quimby · May 15, 2015

Hey everyone!

Sorry to hear about the error issue with saved data! We have received reports that this issue has been resolved. If you are continuing to run into this error message, be sure to let us know. Thanks!

WCK L J Gibbs · Jul 2, 2015

This is still happening on neverwinter

YoshiMax-71C511E1-7151-4B93-9450-EB8C6BBDBAAA · Jul 2, 2015

I've been having this problem for weeks now I notice because I frequently switch between my two consoles. I thought at first it was a MCC problem but Batman does it and it can take 10 or more tries to sync the data. Batman is a good example - the save file
is tiny and yet it will just try and try and fail around 39%. What the hell is going on???

YoshiMax-71C511E1-7151-4B93-9450-EB8C6BBDBAAA · Jul 2, 2015

Why is this thread marked "answered" as if it's resolved?

Mister Beep · Oct 31, 2018

Hey YoshiMax!

Sorry to hear you may be experiencing a similar issue. Since this thread was created for a specific issue that took place during this the time this was post, and has been resolved, that is why this thread is marked answered.

Since this is an older thread, please post a new thread detailing the issue you are experiencing if you haven't already. That way you can receive support tailored to you!

Miss Bijoux

Hey there!

I'm sorry to hear about the issue. What game are you experiencing this with? Are you still experiencing the issue or did it resolve itself over the weekend?

Let us know!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

XBF Brad A

Hi Fellow gamer,

Thanks for reaching out to the forums. We understand you are having issues with save data. We recommend the

guide for storage sync errors. If none of that works try
removing and re-installing your profile.

Thanks,

Brad

IRB

Hi

This is currently a known issue that the Engineering team are working on. Hopefully it won't be long before its get restored.

You can monitor the service status here: https://support.xbox.com/en-gb/xbox-live-status

K33pCalmAndPlay

Thanks OK Fowl for your suggestions my Xbox is now working perfectly.

Hi, can you share the fix for this problem. I am also facing this problem.

GrottyGiraffe7

Thanks OK Fowl for your suggestions my Xbox is now working perfectly.

"We couldn't get your latest saved data" error?