"We couldn't get your last save data"

Discus and support "We couldn't get your last save data" in XBoX Games and Apps to solve the problem; So just got back to campus with the roommates, one wants to play some battlefront on my console I want to watch Netflix on his. He retrieves his... Discussion in 'XBoX Games and Apps' started by BrennanTolnay, Nov 29, 2015.

  1. "We couldn't get your last save data"


    So just got back to campus with the roommates, one wants to play some battlefront on my console I want to watch Netflix on his. He retrieves his account on my console I retrieve my own on his. All is well and good. He finishes up and I switch back to my
    console, logging back in to my account now I keep getting this error? every time I try to load a game "we couldn't get your last save data" and I can't play online anymore. I did a hard reset and I tried going offline, console resetting, and then going back
    online. Nothing thus far has worked, anyone have an answer?

    :)
     
    BrennanTolnay, Nov 29, 2015
    #1
  2. north1085
    north1085 Guest
    "We were unable to get your latest saved data"

    Issue has been resolved.
     
    north1085, Nov 29, 2015
    #2
  3. north1085
    north1085 Guest
    "We were unable to get your latest saved data"

    Clearly, this message has appeared and tormented those who own Xbox Ones for times since. Is this one of those times? That's what I went to the forums to find out. I have not seen any other posts indicating the same thing, so I'm getting kinda worried.



    Details:



    Issue began to occur late last night on the 28th on November. Issue appeared in Halo: The Master Chief Collection. There were a lot of issues occurring with the game, such as not being able to join parties and a disconnect from an Xbox Live party occurred sometime around 5-7pm where I was kicked out of the party and we had to leave the party, create a new one and re-invite everyone. This was the first sign of any issue outside of the game occurring. There was horrendous lag and we were kicked out of some games before they even started. I'm not able to tell whether this extends simply to Halo: The Master Chief Collection or the servers themselves; whether this shows the servers going faulty or not. Regardless, after everyone left, I went back on Halo: The Master Chief Collection around 9-12ish and received this message.



    The first thing I tried was "Try again". That didn't work, so I hit the same button about 5 more times with no results. Clearly, this wasn't going to work, so I tried hard resetting my xbox. That didn't work either. I tried taking out the disk, hard resetting my xbox, and then putting it back in. That didn't work. I tried quitting the app, taking the disk out, hard resetting my xbox and putting the disc back in. That didn't work either. After numerous tries, I gave up.



    It's now the following day. I've tried clicking the try again button numerous times and hard resetting my xbox. I've tested this with other games, such as Forza Horizon 2 and the issue is also occurring. I tried something different this time; I used a different Xbox Live account that I own to see if the issue still occurs. It does. This issue only seems to occur on Xbox One, as I've successfully been able to find games on my Xbox 360.



    Has anyone else had this issue? Here's the time in case you have to mix and match:

    1. Time:
      12:46 pm
      Saturday, 29 November 2014 (GMT+11)
      Time in New South Wales 2000
     
    north1085, Nov 29, 2015
    #3
  4. manwan1000 Win User

    "We couldn't get your lasted saved data"

    Try going into settings> Network settings> Advanced settings and the alternate port selection. Put into manual and choose one of the two last ports. That worked out for me, i hope it does with you aswell
  5. manwan1000 Win User

    "We couldn't get your lasted saved data"

    I have the same problem, i’ve tried removing my proffile from the console, hard-reseting it, reseting it keeping my games and apps, and power cycling it. However nothing has worked so far and its been like this for two days already
  6. crazydude1965 Win User

    "We couldn't get your lasted saved data"

    Delete save data on console let it resink
  7. Niko1664 Win User

    "We couldn't get your lasted saved data"

    Hi Juuzou L XIII Except a problem on your side (internet connect), remember you have two save slot. On the console and the other one on-line
    with cloud services. Have u try to restart your console or something else ? I'm sorry, i can't send you to the correct support page to help, it seems Xbox Support have a problem here. ( https://support.xbox.com/xbox-live-status )
  8. THANOS OPRESSOR Win User

    "We couldn't get your lasted saved data"

    Try logging out, clear the console cache, log in again, maybe it will work. Were you playing offline? If not, something has corrected your data because the saves are saved in your account by the cloud.
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"We couldn't get your last save data"

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