We couldn't get authorization for this purchase. Contact your payment provider, or pick...

second is

Pick a different way to payWe couldn't get authorization for this purchase. Pick another way to pay, or contact your payment provider.

Pick a different way to pay We couldn't get authorization for this purchase. Pick another way to pay, or contact your payment provider.

PUR-TransactionNotAllowed

gxnf3b1niwE3weXLKRqs0s.135

2022/02/11 - 12:40:09 UTC

희는 사용자를 위하여 번역된 내용을 공하 있습니다. 문법 오류가 있더라도 양해바랍니다.

안녕 권재은!

무엇을 지불하 합니까?
Xbox 본체 또는 웹 사이트를 통해 결 하 했습니까?

결 수단을 삭 했다가 계 에 다시 추가해 보세요. 결 및 청구 https://account.microsoft.com >> 결 옵션(Payment & billing Payment options)으로 이동하여 이 작업을 수행 수 있습니다.

Hello, LeFiseTheFish213. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Have you tried to purchase Minecraft using your Microsoft account? Are you able to see the order showing on your Microsoft account order history page (https://account.microsoft.com/billing/orders)?

Or was the order denied when you tried to purchase it but you still got charged? If this is the case, usually you will be refunded automatically within 24 hours.

Waiting for your follow-up.

I cant find an option to remove the payment option anywhere, iv tested it with multiple different payment methods and it all odsnt work

Hello!

I'm a Independent Advisor. I will be glad to help you.

Please try these possible solutions in order to complete your purchase.

- Remove the card you are trying to use and add it again.

- Add another card

- Try the purchase from a browser in incognito/private mode and clearing cookies and cache.

- Try the purchase from another device, for example, you can use a mobile phone, PC or tablet.

- If in your country other payment methods are offered in the Microsoft Store, for example Paypal, you can try to associate your card to Paypal and then make your purchase with Paypal.

In case it does not work, contact your bank to identify if there is any blockage, this error message appears when the bank is not allowing the transaction.

Best regards.